Working at Verizon Communications in New York, NY: 7 Employee Job Reviews by Real Employee working in New York, NY Area

Item: Verizon Communications
Rating: 4.3
Author: Customer Service Manager

Browse Verizon Communications Reviews by Job Title →

On average, employees in New York, NY at Verizon Communications give their company a 1.3 rating out of 5.0 based on 7, whereas overall Average Rating of Verizon Communications is 4.0 out of 5.0 based on 541 Verizon Communications Review Ratings. The happiest Verizon Communications employees in New York, NY are Customer Service Consultants submitting an average rating of 4.6 and Customer Service Managers with a rating of 4.4.

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Date Rating

35%

41%

19%

4.0

Average Rating

(based on 386 Verizon Communications Review Ratings)

Ratings by Category

Company Culture

3.8

Growth Opportunities

3.5

People You Work With

4.4

Person You Work For

4.3

Rewards You Receive

4.1

Support You Get

3.9

Way You Work

4.1

Work Setting

4.0

Senior Manager

"Verizon is, quite frankly, a wonderful place to work. I spent 21 years honing my skills and "growing up" in their business. Had they not relocated my team roles to headquarters, I would have stayed with Verizon until retirement. Working at Verizon requires an expanding of the mind to embrace change, organizational conflict, but most of all, the customer experience."

Posted 4 years ago in Basking Ridge, NJ

Working at Verizon Communications in New York, NY: 7 Employee Reviews

Customer Service Consultant

in New York, NY

Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.7 / 5

Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4 / 5

Company Culture 4.5 / 5 Way You Work 4.8 / 5

Customer Service Manager

in New York, NY

Person You Work For 4.5 / 5 People You Work With 4.8 / 5 Work Setting 4 / 5

Support You Get 3.4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5

Company Culture 4.3 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.0

Verizon Communications (541)

4.5 Highest Rated in this Industry is Adtech (8)

2.2 Lowest Rated in this Industry is Blue Fountain Media (8)

3.8 Average of All Companies in this Industry (13,152)

Verizon Communications Employee

in New York, NY

What do you like about working at Verizon Communications?

"I like the great learning curve. The salary is good."

Do you have any tips for others interviewing with this company?

"Take the job to earn some money. Do not make it a career at Verizon. It will never happen, because they lay off and do not care about the employees."

What don't you like about working at Verizon Communications?

"I dislike the poor leadership. They have programs to cover themselves in a court, but do not use them. The benefits package was drastically reduced, while senior management did not lose anything."

What suggestions do you have for management?

"Start listening to your employees."

Verizon Communications Employee

in New York, NY

"Verizon Communications is not a good company to work for."

What do you like about working at Verizon Communications?

"Great for a learning curve. They have a decent compensation package."

Do you have any tips for others interviewing with this company?

"Management cares about themselves. Salary may be good, but there may not be a long future with Verizon."

What don't you like about working at Verizon Communications?

"I dislike the poor leadership, poor senior management, constant force reductions, and the stressful environment. They cut the compensation package, yet senior management did not lose anything. Union personnel get all benefits, and lower management suffers."

What suggestions do you have for management?

"Your health and family are more important than money. Your supervisor is everything and could make or break your career. I had one that cared about herself, and I got laid off."

Verizon Communications Employee

in New York, NY

"Verizon Communications is a terrible place to work."

What do you like about working at Verizon Communications?

"I like the flexibility."

Do you have any tips for others interviewing with this company?

"Avoid Verizon at all costs unless you really have no alternatives."

What don't you like about working at Verizon Communications?

"I dislike everything else. The people are at the absolute low end of the spectrum in terms of professional capability, the compensation and career growth opportunities are abysmal, and the IT management is overtly racist."

What suggestions do you have for management?

"Shut the place down! :)"

Collections Consultant

in New York, NY

"Great place to work. You see your efforts materialize."

What do you like about working at Verizon Communications?

"I like the job security."

What don't you like about working at Verizon Communications?

"I dislike the tight schedule."

What suggestions do you have for management?

"Keep up the good job!"

Telephone Field Technician