Verizon Wireless Employee Job Reviews in the United States

What do you like about working at Verizon Wireless?

"The pay is pretty good for recent college graduates compared to other jobs."

Do you have any tips for others interviewing with this company?

"Don't misspell anything on your resume or screw up the interview. The people interviewing you have not been trained how to perform interviews, and it's going to be your one and only shot. Also, it helps to know someone there."

What don't you like about working at Verizon Wireless?

"The type of people who are promoted as managers are rarely intelligent enough to be effective. Instead, they have figured out the right people to suck up to and the right metrics to look at. Free thinking is rarely rewarded, and decision-making is basically nonexistent in such a corporate environment."

What suggestions do you have for management?

"Verizon Wireless is trying to force employees out of their retail locations to save money."

What do you like about working at Verizon Wireless?

"The work can be interesting at times. The people are generally talented."

Do you have any tips for others interviewing with this company?

"Don't even bother if you are not Indian, as you will be discriminated against on an ongoing basis."

What don't you like about working at Verizon Wireless?

"It's not so good. I don't think I've said anything positive so far. The place is an utter disaster."

What suggestions do you have for management?

"Eliminate corporate racism, especially in hiring and promotions. Spend money on office furniture and equipment. Ensure work-life balance. Pay overtime to people who are legally entitled to it but are today coerced to not reporting the hours they work. Ensure people have the tools they need to do the job. Eliminate the silos that dominate the company."

What do you like about working at Verizon Wireless?

"Nothing, as I hate my job."

Do you have any tips for others interviewing with this company?

"I'll never get promoted, in fairness all I do is smoke pot and I have no idea what my team does. My good managers all left and I have nothing working for me now."

What don't you like about working at Verizon Wireless?

"The company is useless, and the HR department is probably the worst in modern history."

What suggestions do you have for management?

"I wouldn't promote friends; they are all incompetent anyway."

What do you like about working at Verizon Wireless?

"It is a fun, fast-paced, hard working atmosphere, with good pay advancement opportunities."

Do you have any tips for others interviewing with this company?

"Be honest about what you want and where you want to be."

What don't you like about working at Verizon Wireless?

"I dislike the inability to try new things without multiple levels of approval."

What suggestions do you have for management?

"Pay out commissions more, and change the commission structure less often."

What do you like about working at Verizon Wireless?

"I like helping people and the coworkers I work with."

Do you have any tips for others interviewing with this company?

"Don't do it . Apply at a company that cares about the employees."

What don't you like about working at Verizon Wireless?

"The customers run the show. They control the raises and the firings."

What suggestions do you have for management?

"Ensure work satisfaction through fair labor and assessment guidelines and policies."

"A great place to work. It was very professional, but also very cutthroat."

What do you like about working at Verizon Wireless?

"I was able to use great tools such as Sales Force, CRM, and NetAce. I made many good friends whom I still keep in touch with today."

Do you have any tips for others interviewing with this company?

"Be professional and dress to impress. You will be micromanaged, so always be prepared and do your homework the night before."

What don't you like about working at Verizon Wireless?

"There was too much competition within. I was fighting over territory impingement from the inside telephone sales teams, retail stores, and internet sales. I was often stymied by better offers from those teams as well."

What suggestions do you have for management?

"The focus should be put on quality of each call and not just how many business cards you obtain by the end of each day. Try not to micromanage so much."

What do you like about working at Verizon Wireless?

"I like the new technology, decent compensation, team atmosphere, and the entry level positions available."

Do you have any tips for others interviewing with this company?

"If you are looking for a job that constantly challenges you every day with something new, go for it. Be prepared for crazy levels of stress mostly from being micromanaged (all dependent on your manager). Burnout rate is extremely high for this position, so take you vacations and personal days when given to you, and do not let them build up. If you take a position with Verizon Wireless that is commission-based, make sure you plan ahead, as some months are great and others you will be scraping for numbers, as expected commission is estimated based on what was done last year and on new products launching."

What don't you like about working at Verizon Wireless?

"Management within Verizon Wireless has a trickle-down effect. Every manager at Verizon Wireless is looking to get promoted to the next level, so they take whatever they hear from the next level up and exaggerate the goals to make them look better, and for the most part they succeed. The problem is, once it gets to the store level which is front-facing to our customers, the goals set forth are almost impossible."

What suggestions do you have for management?

"Make one policy and stick with it for each different sector of the company. There are too many different systems and policies for customer service retail and tech support."

"Customer service at Verizon was work in a large call center environment."

What do you like about working at Verizon Wireless?

"The company had a very nice benefits package and tried to keep morale up through the use of teams."

Do you have any tips for others interviewing with this company?

"People applying for the position need to remain flexible in their schedules"

What don't you like about working at Verizon Wireless?

"Verizon measured every aspect of every call and essentially micromanaged individual call management."

What suggestions do you have for management?

"I have no suggestions for Verizon's management. Micromanagement was built into the entire system."

"I loved it!"

What do you like about working at Verizon Wireless?

"They had high expectations and rewarded employees for their service."

Do you have any tips for others interviewing with this company?

"Be real. If you are not a motivated person, then don't apply for the job. It is demanding, but rewarding."

What don't you like about working at Verizon Wireless?

"I loved it. But if there was one thing I could change, it would be the schedule bidding."

What suggestions do you have for management?

"I don't have any suggestions. They have a process that works, and they treat people like people."

"I would like more job security."

What do you like about working at Verizon Wireless?

"If I could stay here for the rest of my life, I would. There are a lot of positives. However, my new challenge isn't that great."

Do you have any tips for others interviewing with this company?

"Be an expert and stay under the radar. Don't let anyone fool you."

What don't you like about working at Verizon Wireless?

"I dislike the new acquisition and some of the changes they made."

What suggestions do you have for management?

"I would say to think about Verizon first. We are how you made it to where you are."

What do you like about working at Verizon Wireless?

"I was able to continue my education. I worked with some wonderful people and learned a lot."

Do you have any tips for others interviewing with this company?

"Get a mentor and work with him/her monthly; it will help."

What don't you like about working at Verizon Wireless?

"It got harder to give quality work, not knowing if you would have a job the next week."

What suggestions do you have for management?

"Fix implementation issues, so as to allow the sales force to spend more time selling and less time chasing issues."

"I had a very meaningful experience, gained focus, and had a valuable work experience."

What do you like about working at Verizon Wireless?

"I like the freedom given to work my accounts as I see fit. Also, I like the ability to work with different departments to solve a problem."

Do you have any tips for others interviewing with this company?

"Be relaxed, be professional, and ask questions to the interviewer, in order to receive a better understanding of the position and all of the resources you can use to make your job easier."

What don't you like about working at Verizon Wireless?

"I felt the meetings with the managers were not as valuable as management was hoping for."

What suggestions do you have for management?

"Inform employees of any company cutbacks that may be coming at least a month in advance. During meetings, make suggestions to better inform employees of future problems in order to avoid them, instead of having employees show their past months' work to keep them up-to-date with internal documents."