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Industry: Telecommunications · HQ: Alexandria, VA · https://www.verizonwireless.com

Working at Verizon Wireless in Rochester, NY: 5 Employee Job Reviews by Real Employee working in Rochester, NY Area

Browse Verizon Wireless Reviews by Job Title →

On average, employees in Rochester, NY at Verizon Wireless give their company a 1.5 rating out of 5.0 based on 5, whereas overall Average Rating of Verizon Wireless is 3.9 out of 5.0 based on 1024 Verizon Wireless Review Ratings. The happiest Verizon Wireless employees in Rochester, NY are Customer Care Representatives submitting an average rating of 3.6.

31%
41%
21%
5%
1%
3.9
Average Rating
(based on 559 Verizon Wireless Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.0
Work Setting
3.9
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Client Services Manager
"I have been working for Verizon who is a believer that Integrity is the core of who we are as one of its core values. Currently named as the top 15th of the Fortune 500 companies that handles IT infrastructure, wireline, customer services, sales and networks all over United States."
Posted 10 years ago in Cary, NC

Working at Verizon Wireless in Rochester, NY: 5 Employee Reviews

Customer Care Representative
in Rochester, NY
People You Work With 4.8 / 5 Work Setting 4 / 5 Support You Get 4 / 5
Rewards You Receive 4 / 5 Growth Opportunities 4.8 / 5 Company Culture 3.8 / 5
Way You Work 4.8 / 5
Customer Care Representative
in Rochester, NY
Person You Work For 2.9 / 5 People You Work With 3.1 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2.3 / 5 Growth Opportunities 2 / 5
Company Culture 3.4 / 5 Way You Work 4.1 / 5

Company-Industry Rating Comparison

3.9
Verizon Wireless (1024)
4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Call Center Supervisor
in Rochester, NY

What do you like about working at Verizon Wireless?

"It's a great place to work. I love my job."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Verizon Wireless?

"I dislike the constant schedule shift change."

What suggestions do you have for management?

"Be more receptive of others' opinions."

Customer Service Representative
in Rochester, NY

"Great benefits. No job security, but growth is there."

Customer Service Representative
in Rochester, NY

What do you like about working at Verizon Wireless?

"I loved the atmosphere, which made long shifts a breeze."

Do you have any tips for others interviewing with this company?

"Technical support requires a lot of patience, and if you are great in the field and have no patience, it may not be the best job for you with over-the-phone tech support."

What don't you like about working at Verizon Wireless?

"The shifts were not the greatest in technical support once I transferred from customer service."

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