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30%
40%
23%
5%
1%
3.9
Average Rating
(based on 511 Verizon Wireless Review Ratings)
Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.0
Work Setting
3.9
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"I've worked for Verizon Wireless since 2009. I found it to be a challenging, fast paced job with rapid advancement opportunities. I feel that certain areas lack integrity but generally there are excellent training programs that they allow their employees to take. The company has 100,000+ employees."
Posted 6 years ago in Edmond, OK
Technical Support Coordinator
in Tampa, FL
Work Setting 1 / 5 Company Culture 2 / 5
Technical Analyst
in Fishkill, NY
Company Culture 4 / 5
Sales Supervisor
in Fort Wayne, IN

What do you like about working at Verizon Wireless?

"It is a fun, fast-paced, hard working atmosphere, with good pay advancement opportunities."

Do you have any tips for others interviewing with this company?

"Be honest about what you want and where you want to be."

What don't you like about working at Verizon Wireless?

"I dislike the inability to try new things without multiple levels of approval."

What suggestions do you have for management?

"Pay out commissions more, and change the commission structure less often."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Computer Technician
in Murfreesboro, TN

What do you like about working at Verizon Wireless?

"I like helping people and the coworkers I work with."

Do you have any tips for others interviewing with this company?

"Don't do it . Apply at a company that cares about the employees."

What don't you like about working at Verizon Wireless?

"The customers run the show. They control the raises and the firings."

What suggestions do you have for management?

"Ensure work satisfaction through fair labor and assessment guidelines and policies."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Business Account Executive
in New York City, NY

"A great place to work. It was very professional, but also very cutthroat."

What do you like about working at Verizon Wireless?

"I was able to use great tools such as Sales Force, CRM, and NetAce. I made many good friends whom I still keep in touch with today."

Do you have any tips for others interviewing with this company?

"Be professional and dress to impress. You will be micromanaged, so always be prepared and do your homework the night before."

What don't you like about working at Verizon Wireless?

"There was too much competition within. I was fighting over territory impingement from the inside telephone sales teams, retail stores, and internet sales. I was often stymied by better offers from those teams as well."

What suggestions do you have for management?

"The focus should be put on quality of each call and not just how many business cards you obtain by the end of each day. Try not to micromanage so much."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Retail Sales Representative
in Saratoga Springs, NY

What do you like about working at Verizon Wireless?

"I like the new technology, decent compensation, team atmosphere, and the entry level positions available."

Do you have any tips for others interviewing with this company?

"If you are looking for a job that constantly challenges you every day with something new, go for it. Be prepared for crazy levels of stress mostly from being micromanaged (all dependent on your manager). Burnout rate is extremely high for this position, so take you vacations and personal days when given to you, and do not let them build up. If you take a position with Verizon Wireless that is commission-based, make sure you plan ahead, as some months are great and others you will be scraping for numbers, as expected commission is estimated based on what was done last year and on new products launching."

What don't you like about working at Verizon Wireless?

"Management within Verizon Wireless has a trickle-down effect. Every manager at Verizon Wireless is looking to get promoted to the next level, so they take whatever they hear from the next level up and exaggerate the goals to make them look better, and for the most part they succeed. The problem is, once it gets to the store level which is front-facing to our customers, the goals set forth are almost impossible."

What suggestions do you have for management?

"Make one policy and stick with it for each different sector of the company. There are too many different systems and policies for customer service retail and tech support."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Customer Service Representative
in Irvine, CA

"Customer service at Verizon was work in a large call center environment."

What do you like about working at Verizon Wireless?

"The company had a very nice benefits package and tried to keep morale up through the use of teams."

Do you have any tips for others interviewing with this company?

"People applying for the position need to remain flexible in their schedules"

What don't you like about working at Verizon Wireless?

"Verizon measured every aspect of every call and essentially micromanaged individual call management."

What suggestions do you have for management?

"I have no suggestions for Verizon's management. Micromanagement was built into the entire system."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Technical Representative
in Chandler, AZ

"I loved it!"

What do you like about working at Verizon Wireless?

"They had high expectations and rewarded employees for their service."

Do you have any tips for others interviewing with this company?

"Be real. If you are not a motivated person, then don't apply for the job. It is demanding, but rewarding."

What don't you like about working at Verizon Wireless?

"I loved it. But if there was one thing I could change, it would be the schedule bidding."

What suggestions do you have for management?

"I don't have any suggestions. They have a process that works, and they treat people like people."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Security Sales Engineer
in Fort Lauderdale, FL

"I would like more job security."

What do you like about working at Verizon Wireless?

"If I could stay here for the rest of my life, I would. There are a lot of positives. However, my new challenge isn't that great."

Do you have any tips for others interviewing with this company?

"Be an expert and stay under the radar. Don't let anyone fool you."

What don't you like about working at Verizon Wireless?

"I dislike the new acquisition and some of the changes they made."

What suggestions do you have for management?

"I would say to think about Verizon first. We are how you made it to where you are."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Account Coordinator
in Bellevue, WA
Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Company Culture 2 / 5
Way You Work 1 / 5
Strategic Account Executive

What do you like about working at Verizon Wireless?

"I was able to continue my education. I worked with some wonderful people and learned a lot."

Do you have any tips for others interviewing with this company?

"Get a mentor and work with him/her monthly; it will help."

What don't you like about working at Verizon Wireless?

"It got harder to give quality work, not knowing if you would have a job the next week."

What suggestions do you have for management?

"Fix implementation issues, so as to allow the sales force to spend more time selling and less time chasing issues."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Financial Analyst
in Weldon Spring, MO

"I had a very meaningful experience, gained focus, and had a valuable work experience."

What do you like about working at Verizon Wireless?

"I like the freedom given to work my accounts as I see fit. Also, I like the ability to work with different departments to solve a problem."

Do you have any tips for others interviewing with this company?

"Be relaxed, be professional, and ask questions to the interviewer, in order to receive a better understanding of the position and all of the resources you can use to make your job easier."

What don't you like about working at Verizon Wireless?

"I felt the meetings with the managers were not as valuable as management was hoping for."

What suggestions do you have for management?

"Inform employees of any company cutbacks that may be coming at least a month in advance. During meetings, make suggestions to better inform employees of future problems in order to avoid them, instead of having employees show their past months' work to keep them up-to-date with internal documents."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager
in Elgin, IL

What do you like about working at Verizon Wireless?

"They believe in continuing education and training. They constantly look for ways to improve leadership."

Do you have any tips for others interviewing with this company?

"Make sure that you understand how to handle behavior-based interviews."

What don't you like about working at Verizon Wireless?

"When you are at the level I am, there is not much more room for growth."

What suggestions do you have for management?

"Allow more opportunities for progress for the managers in the field."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Representative
in Shelbyville, TN

What do you like about working at Verizon Wireless?

"There is always new technology, and learning is a full-time job. I like to learn about new services and the technology that goes with it. It was never boring to work there."

Do you have any tips for others interviewing with this company?

"I would tell a person interviewing to be very open-minded, and be ready for change, because it comes out of the blue. Do what you are told, because there is a good reason for it. This company doesn't do anything halfway."

What don't you like about working at Verizon Wireless?

"My feelings are still hurt that I was dismissed and not offered another job within the company, knowing that I have 18 years experience to give."

What suggestions do you have for management?

"The management I was in contact with were some of the best people I have ever worked with. They listened and did their best to meet everyone's needs. I know upper management is looking at the big picture and what they have to do to keep Verizon Wireless number one. I would suggest helping displaced employees find other jobs within the company instead of letting them go."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Manager
in Danbury, CT

"Great company overall to work for."

What do you like about working at Verizon Wireless?

"It is a great company to work for, with opportunity to move around in different fields."

Do you have any tips for others interviewing with this company?

"Just be yourself. Be truthful about everything and you will be fine."

What don't you like about working at Verizon Wireless?

"The hours can be very long, especially during the holidays."

What suggestions do you have for management?

"Be more hands-on with the currrent staff members to help them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
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