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Verizon Wireless Employee Job Reviews in the United States

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31%
41%
21%
5%
1%
3.9
Average Rating
(based on 559 Verizon Wireless Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.0
Work Setting
3.9
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"After 2.5 years of work at Verizon I can safely say, that as an engineer the work is very relaxed, and you have great flexibility and freedom to achieve work goals."
Posted 9 years ago in Walnut Creek, CA
Customer Service Manager

What do you like about working at Verizon Wireless?

"They believe in continuing education and training. They constantly look for ways to improve leadership."

Do you have any tips for others interviewing with this company?

"Make sure that you understand how to handle behavior-based interviews."

What don't you like about working at Verizon Wireless?

"When you are at the level I am, there is not much more room for growth."

What suggestions do you have for management?

"Allow more opportunities for progress for the managers in the field."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Representative

What do you like about working at Verizon Wireless?

"There is always new technology, and learning is a full-time job. I like to learn about new services and the technology that goes with it. It was never boring to work there."

Do you have any tips for others interviewing with this company?

"I would tell a person interviewing to be very open-minded, and be ready for change, because it comes out of the blue. Do what you are told, because there is a good reason for it. This company doesn't do anything halfway."

What don't you like about working at Verizon Wireless?

"My feelings are still hurt that I was dismissed and not offered another job within the company, knowing that I have 18 years experience to give."

What suggestions do you have for management?

"The management I was in contact with were some of the best people I have ever worked with. They listened and did their best to meet everyone's needs. I know upper management is looking at the big picture and what they have to do to keep Verizon Wireless number one. I would suggest helping displaced employees find other jobs within the company instead of letting them go."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Manager

"Great company overall to work for."

What do you like about working at Verizon Wireless?

"It is a great company to work for, with opportunity to move around in different fields."

Do you have any tips for others interviewing with this company?

"Just be yourself. Be truthful about everything and you will be fine."

What don't you like about working at Verizon Wireless?

"The hours can be very long, especially during the holidays."

What suggestions do you have for management?

"Be more hands-on with the currrent staff members to help them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Training Liaison

What do you like about working at Verizon Wireless?

"Verizon Wireless was a great company to work for. I enjoyed building relationships and motivating my direct reports to achieve their goals."

Do you have any tips for others interviewing with this company?

"Dress professionally, ensure that your resume is updated and on resume paper, and be prepared by understanding STAR."

What don't you like about working at Verizon Wireless?

"I have no complaints about the company. I enjoyed my time there."

What suggestions do you have for management?

"Continue to be open to hear suggestions and recommendations from employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Member of Technical Staff

"I received extensive training in help desk support to perform this position."

What do you like about working at Verizon Wireless?

"I like the diversity of the employees, and the knowledge that was supplied by the company."

What don't you like about working at Verizon Wireless?

"When the department went from Verizon Wireless to Verizon Data Service, the management stopped listening to the employees."

What suggestions do you have for management?

"Look beyond the bottom line. Not all accomplishments can be seen in dollars."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
End User Support Developer

"It is a great opportunity out of college to work here."

What do you like about working at Verizon Wireless?

"They are trying to expand, and that's great to see."

What don't you like about working at Verizon Wireless?

"I dislike the lack of growth within the company due to an intense amount of bureaucracy."

What suggestions do you have for management?

"Bringing in a younger workforce is great. However, lack of leadership in instruction is inadequate."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Senior Paralegal

"Lacking in focus, and wasting time and money on the superficial."

What do you like about working at Verizon Wireless?

"I enjoyed the independence and responsibility for drafting and finalizing leases in preparation of the opening of wireless stores in several states. I liked reviewing leases in place and giving my opinion on content, and tracking the terms of the leases, ensuring payments were made timely to lessors."

Do you have any tips for others interviewing with this company?

"Work with the CEO directly. He is a great guy with a true vision for this company. Unfortunately, his managers were not reliable or responsible to keep this office open."

What don't you like about working at Verizon Wireless?

"The managers were not focused on building revenue. Instead, they were like children spending the CEOs money to move to bigger offices and spending too much time on decorating it. Then they had to find outside investors to make up the shortfall."

What suggestions do you have for management?

"Having a nice work environment is important, but you have to maintain the revenue to support growth. Employees need to feel like they are part of the team and can affect results - not just there for a paycheck or to carry out orders without being able to contribute opinions and ideas that may be helpful."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sales Representative

"Good learning experience in sales."

What do you like about working at Verizon Wireless?

"It was a good starter to sales, got my feet wet."

Do you have any tips for others interviewing with this company?

"Nothing. It was a good job, a job for college students."

What don't you like about working at Verizon Wireless?

"No real future in it, no real money to be made."

What suggestions do you have for management?

"Nothing. They are clear about expectations and what will and won't happen."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Equipment Services Project Manager

"Great until it became all about the numbers, and jobs were sent overseas."

What do you like about working at Verizon Wireless?

"I like the ability to work at home and control my schedule. Management was great at letting you get your job done without micromanaging."

Do you have any tips for others interviewing with this company?

"Just realize that telecom is up-and-down and you will get laid off at some point."

What don't you like about working at Verizon Wireless?

"I dislike the support beyond 3rd-level management; it was pretty much non-existent."

What suggestions do you have for management?

"I have nothing for direct management. For upper level executives: learn from the past. If you send work overseas and then bring it back because they couldn't do it, then why would you try another groups' work"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Representative

What do you like about working at Verizon Wireless?

"It was a great job with good pay. I enjoyed all the people I worked with."

Do you have any tips for others interviewing with this company?

"It is a great company to work for. You get out of it what you put in."

What don't you like about working at Verizon Wireless?

"The quota constantly changed for no reason and made it difficult to make real money."

What suggestions do you have for management?

"Stop raising the quota. It's nice to have uncapped commission, but if you raise the quota you are really capping us."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Distribution Supervisor

"Rewarding up to the last four years of employment."

What do you like about working at Verizon Wireless?

"I am no longer employed - part of company RIF as of June 22nd."

Do you have any tips for others interviewing with this company?

"Micromanaging is the name of Verizon, and they cannot keep people in the same place long."

What suggestions do you have for management?

"Broaden your vision on the smaller divisions within the company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Data Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Retail Sales Consultant
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Customer Care Representative

What do you like about working at Verizon Wireless?

"From a customer service representative role, we have to constantly fix other employees' mistakes and take the blame."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Technical Support Engineer

What do you like about working at Verizon Wireless?

"I liked being introduced to all the new technology Verizon Wireless offered."

Do you have any tips for others interviewing with this company?

"Be knowledgeable about the products and services Verizon Wireless offers."

What don't you like about working at Verizon Wireless?

"It appeared that promotion within the company was not readily made to internal employees."

What suggestions do you have for management?

"Management seemed to be very supportive."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Verizon Wireless Reviews FAQs

Is Verizon Wireless a good company to work for?

Verizon Wireless has an overall rating of 3.9 Average Rating out of 5, based on over 559 Verizon Wireless Review Ratings left anonymously by Verizon Wireless employees, which is equal to the average rating for all companies on CareerBliss. 94% of employees would recommend working at Verizon Wireless.

Does Verizon Wireless pay their employees well?

Verizon Wireless employees earn $50,000 annually on average, or $24 per hour, which is 24% lower than the national salary average of $66,000 per year. 180 Verizon Wireless employees have shared their salaries on CareerBliss. Find Verizon Wireless Salaries by Job Title.

How satisfied are employees working at Verizon Wireless?

94% of employees would recommend working at Verizon Wireless with the overall rating of 3.9 out of 5. Employees also rated Verizon Wireless 3.8 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.5 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at Verizon Wireless?

According to our data, the highest paying job at Verizon Wireless is a Senior Vice President at $309,000 annually. Browse Verizon Wireless Salaries by Job Profile.

What is the lowest paying job at Verizon Wireless?

According to our data, the lowest paying job at Verizon Wireless is a IT Coordinator at $17,000 annually. Browse Verizon Wireless Salaries by Job Profile.

What are the pros and cons of working at Verizon Wireless?

According to reviews on CareerBliss, employees commonly rated the pros of working at Verizon Wireless to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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