Working at Verizon Wireless in Chicago, IL: 5 Employee Job Reviews by Real Employee working in Chicago, IL Area

"Solid company with ability to move upward. Number 1 in its industry and has the figures to back it up."

What do you like about working at Verizon Wireless?

"I like working from home. I'm a technical person who likes technology."

Do you have any tips for others interviewing with this company?

"Look somewhere else. This company is not improving their market place."

What don't you like about working at Verizon Wireless?

"I dislike the many layoffs, and degrading customer satisfaction. There is not much support anymore."

What suggestions do you have for management?

"Stop RIFs (layoffs), and standardize the order processes with better automation."

"It may be a great place to work, as long as you don't get into retail!"

What do you like about working at Verizon Wireless?

"The training and the benefits are the only real good things in retail that you get."

Do you have any tips for others interviewing with this company?

"Good luck!! You need to know someone. Also, expect to try to get in for a year or two."

What don't you like about working at Verizon Wireless?

"I dislike redundancy of meetings, especially Friday mornings. They do not care about work-life balance in the retail stores, even though they claim they do. That is only for corporate positions. Plus VZW does not let up despite overall economic indicators. They drive you harder and feel they can do it because 3% of the stores or reps make it by chance. Also, if you make too much, they will cap you and encourage you to find a different position and if you don't, they will write you out of the business! Oh, and the requirement of a college degree to be a sales rep What is that You pass up several solid individuals by doing that. That, in itself, is a huge form of discrimination against those who try hard and may not have the money to go to college."

What suggestions do you have for management?

"Leadership, when you say the percentage does not matter, with surveys, but it is what the customer says. Practice what you preach!! Too many reps are demoralized by that stern call from leadership even though the customers say all is good. Be more humanistic in your management style. People do not respond well to threats or KPI meetings at 7 a.m. on their days off or days they work late. Actually any days. And those kick-off meetings (TJ) are a joke. You are forcing the entire retail staff to wake up at O'Dark:30 just to be tongue-lashed."

What do you like about working at Verizon Wireless?

"I have learned a lot at Verizon. The training is great and the opportunities to do different things have been great."

Do you have any tips for others interviewing with this company?

"This is a great place to work with a lot of different places to grow."

What don't you like about working at Verizon Wireless?

"There are a lot of changes at Verizon and a lot of cutbacks. It looks like the opportunities that have existed there for many years will be put on hold for a while."

What suggestions do you have for management?

"Keep developing your people and making sure they have the tools they will need to succeed in the new business that you are creating."

"Great company with a lot of changes."

What do you like about working at Verizon Wireless?

"I like the clients and co-workers."

Do you have any tips for others interviewing with this company?

"Stay positive."

What don't you like about working at Verizon Wireless?

"I dislike the ever-changing compensation plan."

What suggestions do you have for management?

"Go with the things that work."