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97 United Services Automobile Association Reviews

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28%
47%
21%
4%
0%
3.9
Average Rating
(based on 72 United Services Automobile Association Review Ratings)
Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.9
Support You Get
3.7
Way You Work
3.8
Work Setting
4.0
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"Super awesome company with many perks to the job. Great work environment, plenty of time off, multiple gyms, decent food courts, and good people.Cons: A very traditional and conservative company. They preach innovation but often that turns into red tape and politics. The militaristic culture may not be for everyone."
Posted 6 years ago in San Antonio, TX
Product Owner
in Plano, TX

"Very good company to work with. The good side is the work culture. Flipside for Plano teams with their major presence in San Antonio is connecting with people in San Antonio due to the nature of compliance and other requirements. Technology is not old but needs improvement in a Process framework."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Mortgage Loan Processor
in Phoenix, AZ

"The company is very employee first oriented. They make a work life balance easy. They offer many opportunities for advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
United Services Automobile Association (97)

4.7 Highest Rated in this Industry is National Medical Care (233)
2.2 Lowest Rated in this Industry is Ascensus (7)
3.7 Average of All Companies in this Industry (8,564)
Director
in San Antonio, TX

"I've worked at USAA since 2012 and am proud of the impact I have made, as well as the professional development and accomplishments I have achieved. It is a one-of-a-kind organization that truly believes in its mission and takes every action with both the member and employee in mind."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Director of Digital Marketing
in San Antonio, TX

"I have worked here for a year and half and it's a good company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average United Services Automobile Association Ratings in the Past 4 Years

Year Salary
2010 $4
2011 $3
2012 $3
2013 $3
United Services Automobile Association Employee
in San Antonio, TX

"Fine place to work if you have a family."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Mobile Software Engineer
in San Antonio, TX

"I have worked at USAA for about 3+ years now and the environment and people are great. Due to the size of the organization and the main focus not being mobile it is hard to grow in such an organization. Most resources and efforts are focused around back-end development and bringing old technologies up to speed with primary drivers of the organization being its dominant revenue segments of which technology is not one. Overall, great organization and a focused company set to help its target audience."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
United Services Automobile Association Employee
in Phoenix, AZ

"I interviewed for a full stack developer role centered around .NET and found the company to be 90% Java. My group was the only .NET group in the whole company, but the work was simply maintaining existing scripts inside a custom application, so there is no real development occurring. They also announced they would be exporting 70% of the .NET jobs to South America some time in 2021."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Senior QA Specialist
in San Antonio, TX

"i have worked since may 2018"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
United Services Automobile Association Employee
in Plano, TX

"USAA provides great benefits and a work culture that emphasizes collaboration on projects. No one person is an island, so one is able to learn a lot while also being able to ask questions should they be stuck."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
United Services Automobile Association Employee
in San Antonio, TX

"I've worked for USAA since 2017 and they have great benefits."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Insurance Agent
in Phoenix, AZ

"I have worked at USAA for about 2 years. Working for USAA has been one of the best experiences I have encountered. The customer service and problem-solving skills I have learned have not only helped me reach my work goals but also helped achieve personal and educational goals as well. I can honestly say I would be a completely different person if I never got the opportunity to work for this amazing company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Quantitative Reporting Analyst
in San Antonio, TX

"It’s cool but it really depends on what manager you get. I didn’t get so lucky this first go around."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
United Services Automobile Association Employee
in San Antonio, TX

"USAA is committed to serve its members with great respect and provide excellent customer service to meet their financial, banking, insurance, and mortgage needs. They offer great benefits, positive work environment, and want their employees to succeed in their job duties."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
United Services Automobile Association Employee
in San Antonio, TX

"it was a great place to work at."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
United Services Automobile Association Employee
in Tampa, FL

"I worked for USAA for 6 years, 9 months. For the most part I like my tenure at the company but the last year of employment saw major change in leadership. In the last 3 month more than 30 different employees and quit their job due to the workload that was now demanded of the mortgage department. This workload ultimately drove me out of that company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
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