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Working at United Services Automobile Association in Phoenix, AZ: 9 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

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On average, employees in Phoenix, AZ at United Services Automobile Association give their company a 3.3 rating out of 5.0 based on 9, whereas overall Average Rating of United Services Automobile Association is 4.0 out of 5.0 based on 115 United Services Automobile Association Review Ratings. The happiest United Services Automobile Association employees in Phoenix, AZ are Insurance Agents submitting an average rating of 5.0 and Mortgage Underwriters with a rating of 4.8.

37%
42%
18%
3%
0%
4.0
Average Rating
(based on 90 United Services Automobile Association Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
4.1
Support You Get
3.8
Way You Work
4.0
Work Setting
4.1
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"Super awesome company with many perks to the job. Great work environment, plenty of time off, multiple gyms, decent food courts, and good people.Cons: A very traditional and conservative company. They preach innovation but often that turns into red tape and politics. The militaristic culture may not be for everyone."
Posted 10 years ago in San Antonio, TX

Working at United Services Automobile Association in Phoenix, AZ: 9 Employee Reviews

Mortgage Loan Processor

"The company is very employee first oriented. They make a work life balance easy. They offer many opportunities for advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
United Services Automobile Association Employee

"I interviewed for a full stack developer role centered around .NET and found the company to be 90% Java. My group was the only .NET group in the whole company, but the work was simply maintaining existing scripts inside a custom application, so there is no real development occurring. They also announced they would be exporting 70% of the .NET jobs to South America some time in 2021."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

4.0
United Services Automobile Association (115)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Insurance Agent

"I have worked at USAA for about 2 years. Working for USAA has been one of the best experiences I have encountered. The customer service and problem-solving skills I have learned have not only helped me reach my work goals but also helped achieve personal and educational goals as well. I can honestly say I would be a completely different person if I never got the opportunity to work for this amazing company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
United Services Automobile Association Employee

"A great company to work for that values employees and treats them as members of the company. The campus is really nice with plenty of amenities and great networking opportunities. Also great to learn about different cultures and appreciate their contribution to the workplace."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Claims Services Manager

"Great company to work for, with a strong mission to drive your work product. Lots of opportunity to grow and develop as you see fit."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Mortgage Underwriter

"I was a great place to work, management in Phoenix were always approachable. The team I was on were completely in sync everyone worked together to achieve our goals."

Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.7 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5
Consumer Loan Underwriter

What do you like about working at United Services Automobile Association?

"My company is a military based company providing financial advice to the military & their families."

Do you have any tips for others interviewing with this company?

"Make sure there is room for growth, and the salary you are being offered is competitive."

What don't you like about working at United Services Automobile Association?

"Their salary is not competitive in industry for the positions that are worked."

What suggestions do you have for management?

"Have more competitive salaries, and hire more people with experience."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Loan Originator

What do you like about working at United Services Automobile Association?

"The company's commitment to high quality of service and the importance given to each employee as part of a working team."

What don't you like about working at United Services Automobile Association?

"I didn't like the fact that it was only a temporary job that finished too soon."

Policy Services Representative

"Ok place to work."

What do you like about working at United Services Automobile Association?

"Good benefits, nice people."

What don't you like about working at United Services Automobile Association?

"Structured like a military base."

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