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United Services Automobile Association
(115 reviews) Submit Review
Industry: Insurance Carriers · HQ: San Antonio, TX

Working at United Services Automobile Association in Colorado Springs, CO: 2 Employee Job Reviews by Real Employee working in Colorado Springs, CO Area

Browse United Services Automobile Association Reviews by Job Title →

On average, employees in Colorado Springs, CO at United Services Automobile Association give their company a 3.0 rating out of 5.0 based on 2, whereas overall Average Rating of United Services Automobile Association is 4.0 out of 5.0 based on 115 United Services Automobile Association Review Ratings. The happiest United Services Automobile Association employees in Colorado Springs, CO are Member Services Representatives submitting an average rating of 3.1 and Insurance Associates with a rating of 2.8.

37%
42%
18%
3%
0%
4.0
Average Rating
(based on 90 United Services Automobile Association Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
4.1
Support You Get
3.8
Way You Work
4.0
Work Setting
4.1
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Software Developer
"Super awesome company with many perks to the job. Great work environment, plenty of time off, multiple gyms, decent food courts, and good people.Cons: A very traditional and conservative company. They preach innovation but often that turns into red tape and politics. The militaristic culture may not be for everyone."
Posted 10 years ago in San Antonio, TX

Working at United Services Automobile Association in Colorado Springs, CO: 2 Employee Reviews

Member Services Representative
in Colorado Springs, CO

"I did not work at USAA for long, however the time I was there is reflective of why I left. I also did not enjoy working in a call center."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Insurance Associate
in Colorado Springs, CO

"Extreme pressure to sell other lines of business whether they fit the member or not. Insurance is enjoyable. The actual environment goes against the public persona of USAA. 100% is expected every second of a call no matter the tone of the conversation. If you have a bad day, call, moment, referral - you are reprimanded. It is a non- commissioned position however, statistics and metrics are measured and do impact bonuses. Who your actual manager is makes all the difference."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.0
United Services Automobile Association (115)
4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
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