United Services Automobile Association Employee Job Reviews in the United States

"Very good."

What do you like about working at United Services Automobile Association?

"Good work environment."

"Excellent place to work... laid off."

What do you like about working at United Services Automobile Association?

"Mobility."

What don't you like about working at United Services Automobile Association?

"Politics."

"This was a great place to start my career."

"This was a great job as it provided exceptional creativity that provided a solution for the customers."

What do you like about working at United Services Automobile Association?

"The company and facilities were excellent. They have had a very positive impact on the military and their families as well as the community. They encourage participation in volunteer services throughout the community that has made San Antonio a great place to raise a family."

Do you have any tips for others interviewing with this company?

"It is a great company to gain knowledge and experience working in the insurance industry and learn about the needs of the customer."

What don't you like about working at United Services Automobile Association?

"Upper management, at times, were concerned more over their successes than ensuring that their own staff was successfully, thus reflecting a positive impact on themselves."

What suggestions do you have for management?

"Continue to work with their people and ensure that the seasoned employees are their most valuable asset to the organization, and make every attempt to hang on to them as it was 20 years ago."

"Very good company with good benefits."

What do you like about working at United Services Automobile Association?

"Career opportunities."

Do you have any tips for others interviewing with this company?

"Perform some research about the company prior to interview."

"USAA was a great place to work. I loved it and would have stayed longer if I could have."

What do you like about working at United Services Automobile Association?

"The clear vision, mission statement and core values they had for everyone, and the constant communication they gave."

Do you have any tips for others interviewing with this company?

"Have strong ethics and good value and be able to go out of your way for each and every customer to exceed their expectations."

What don't you like about working at United Services Automobile Association?

"I liked everything except my job being outsourced."

What suggestions do you have for management?

"To keep the open communication, know your vision and review your performances monthly."

What do you like about working at United Services Automobile Association?

"Member base, enjoyed helping military community."

Do you have any tips for others interviewing with this company?

"Research."

What don't you like about working at United Services Automobile Association?

"Not commissioned base."

What suggestions do you have for management?

"Change compensation method."

What do you like about working at United Services Automobile Association?

"Well organized, good benefits, state-of-the-art technology."

Do you have any tips for others interviewing with this company?

"Company sees employees as disposable."

What don't you like about working at United Services Automobile Association?

"Management wasn't honest with me."

What suggestions do you have for management?

"Be more honest and keep their word regarding personal career opportunity."

"I am someone who cares for those who this company serves, and I really want to see something greater evolve."

What do you like about working at United Services Automobile Association?

"Serving our service men and women."

Do you have any tips for others interviewing with this company?

"Proceed with caution. Watch your back and keep your friends close and enemies closer."

What don't you like about working at United Services Automobile Association?

"Politics and complacency. Management all the way up and down are generally afraid of rocking the boat so you have to bury your opinion and desire to to something great for our service men and women at the door to survive. Unfortunately the company will not grow any new usable skills but you can certainly waste away some really good skills."

What suggestions do you have for management?

"Clean house. If you really want to change and be the best to serve those who deserve your dedicated efforts, then clean out the baggage you carry. This is a great institution that has been taken over by the good old boy network and complacency."

"Once again, challenging at best, it was a valuable learning experience and an opportunity to help turn around a business thru creating a customer base, utilizing my background skills and prospecting, setting up closing programs for the agents to help guarantee exceeding QUOTA & RETENTION OF CLIENT BASE."

What do you like about working at United Services Automobile Association?

"An opportunity to once again expand upon my skill building and specialized knowledge. A learning experience is always appreciated."

Do you have any tips for others interviewing with this company?

"Be aware of the commitment to achieving goals and your opportunities to further your education. Look at all the licensing requirements and the funds available."

What don't you like about working at United Services Automobile Association?

"Advancement did not meet my expectations and goal set. Too many of the agents simply were more focused on themselves rather then working with the team."

What suggestions do you have for management?

"Just because someone has been given a TITLE, doesn't mean they possess the people skills essential to creatively solve problems and eliminate barriers and ensure compliance regarding the market place, competitive situations and meeting aggressive sales goals through strong skills building sales teams."

"Great job after USAF."

What do you like about working at United Services Automobile Association?

"The people."

What don't you like about working at United Services Automobile Association?

"The hours--only worked nights."

"Good Luck."

What do you like about working at United Services Automobile Association?

"The people."

Do you have any tips for others interviewing with this company?

"Be positive, don't buy into all the hype, look closely, ask questions, questions about advancement, questions about trust, questions about responsibility, questions about support."

What don't you like about working at United Services Automobile Association?

"At the time the senior management."

What suggestions do you have for management?

"Practice what you preach. If you believe that your employees are your future treat them like they are and use their intelligence and suggestions to improve the company."

"USAA - A good place to start."

What do you like about working at United Services Automobile Association?

"Intelligent people. Good mission. People care about the membership."

Do you have any tips for others interviewing with this company?

"Understand the company's mission and product lines."

What don't you like about working at United Services Automobile Association?

"Orwellian atmosphere, cultish. Incompetent management, extreme bureaucracy."

What suggestions do you have for management?

"Trust your employees to do their jobs."

"Honest evaluation of current state vs what it used to be and could be again."

What do you like about working at United Services Automobile Association?

"Benefits were excellent."

Do you have any tips for others interviewing with this company?

"Go in with open eyes."

What don't you like about working at United Services Automobile Association?

"Advancement potential meager, while purporting tp care about military was like all financial services/insurance companies interested more in providing products for profit sake than member needs."

What suggestions do you have for management?

"Talk to the military about needs, focus groups with military with honest feedback, do not be just another financial services company. Middle management that has never served does not know what it means to serve."