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18%
35%
23%
15%
10%
3.3
Average Rating
(based on 62 PetSmart Review Ratings)
Company Culture
3.2
Growth Opportunities
2.7
People You Work With
4.0
Person You Work For
3.5
Rewards You Receive
3.0
Support You Get
3.1
Way You Work
3.6
Work Setting
3.4
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Pet Care Associate
Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Company Culture 3 / 5
Executive Creative Director
in Phoenix, AZ
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.6 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Operations Manager
in Reno, NV
Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2.6 / 5
Support You Get 2.6 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2 / 5
Company Culture 2.1 / 5 Way You Work 2 / 5
Presentation Manager
in Culver City, CA
Person You Work For 3.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4.9 / 5
Dog Groomer
in Shelby Township, MI

What do you like about working at PetSmart?

"I like the decent benefits. The managers try their best despite following stupid rules that the big guys come up with."

Do you have any tips for others interviewing with this company?

"It's easy to get a job here. If you have trouble getting in here, you have some issues."

What don't you like about working at PetSmart?

"I don't like policies and procedures that don't make sense or waste valuable time."

What suggestions do you have for management?

"Learn how to come up with realistic policies. We want to be safe, but don't get all stupid about it. It causes your employees too much stress. There's a high turnover rate and it doesn't seem like they care."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Operations Manager
in Santa Clarita, CA
Person You Work For 3.5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.3 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 4.3 / 5
Company Culture 3.6 / 5 Way You Work 3.6 / 5
Manager
in Oceanside, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Salon Manager
in Miami, FL

"Company vision and reputation, relationship with supervisors/team, and appreciation for a job well done are much more important than any monetary reward."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Lead Sales Associate
in Appleton, WI
Person You Work For 2.9 / 5 People You Work With 3.1 / 5 Work Setting 2.9 / 5
Support You Get 2 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Contractor
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3.5 / 5
Support You Get 2.9 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1.1 / 5
Company Culture 2 / 5 Way You Work 3.5 / 5
Safety Manager
Person You Work For 1.4 / 5 People You Work With 1.1 / 5 Work Setting 1.1 / 5
Support You Get 1.1 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.2 / 5 Way You Work 1.2 / 5
Store Manager

"Pets, people, and products - all under one roof."

Pet Care Associate

What do you like about working at PetSmart?

"I enjoyed helping people find solutions to their specific needs. The other employees were great people, and we worked together to make customers and each other happy."

Do you have any tips for others interviewing with this company?

"Come with a strong knowledge of general pet care and always keep your mood elevated. Even if you may not feel upbeat at first, as the day progresses, the great customers and other employees will make your day worthwhile."

What don't you like about working at PetSmart?

"The company did not allow for company events because their policy was against employees spending time together outside of work. There was very little room to grow and I felt that there wasn't enough challenge to the job."

What suggestions do you have for management?

"Consider allowing company functions, and recognize employees who work hard for their efforts."

Person You Work For 2.6 / 5 People You Work With 4.2 / 5 Work Setting 2.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2.9 / 5
Senior Pet Care Specialist

What do you like about working at PetSmart?

"I like seeing dogs every day. It is simple to sell products. Usually co-workers are good."

Do you have any tips for others interviewing with this company?

"It's a good starter job, I guess. It can be fun at times, but prepare for a stressed out work experience. Keep an open mind. Don't get pulled into here for too long. Remember, no retirement packages."

What don't you like about working at PetSmart?

"My dislikes are: horrible pay for the job, horrible employee discount at only 15%, no bonuses for hard work done, hardly any recognition for a job well done, no retirement options, working holidays, nights, and weekends, extreme micromanaging and corporate policies that are unrealistic with the weekly hours provided, and DOES NOT HIRE FROM WITHIN! Medical, dental, and vision is all expensive. It's great insurance though, but very expensive."

What suggestions do you have for management?

"HIRE FROM WITHIN!!!! Treat your employees better. Don't think that getting to see cute dogs and pets every day is incentive enough to stay. A great job would go a long way."

Person You Work For 2.9 / 5 People You Work With 3.9 / 5 Work Setting 2.7 / 5
Support You Get 2 / 5 Rewards You Receive 1.4 / 5 Growth Opportunities 2.3 / 5
Company Culture 2.8 / 5 Way You Work 4 / 5
Operations Manager

What do you like about working at PetSmart?

"I like the concept and people I work with. The company is fantastic. The employees and managers always are responsible and communicative."

Do you have any tips for others interviewing with this company?

"Be responsible and care for your position with communication and integrity. Always do more than what is expected of you."

What don't you like about working at PetSmart?

"I want a more professional, respectable career at this time. I appreciate everything the company has done for me so far, but the advancement is very limited and I want to further my career forward."

What suggestions do you have for management?

"Keep up the good work. The management team has great teamwork and cares about their positions."

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