PetSmart Employee Job Reviews in the United States

"I very much enjoyed my time at PetSmart."

What do you like about working at PetSmart?

"I like the employees and the customers."

Do you have any tips for others interviewing with this company?

"I was there over 10 years ago and know nothing about the company today."

What don't you like about working at PetSmart?

"I don't like the turnover at the VP and president level - 3 in each role in 3 years."

What suggestions do you have for management?

"None, as it is a good, fun, company."

What do you like about working at PetSmart?

"I like the customers."

What don't you like about working at PetSmart?

"There seemed to be no ambition."

"Great place to work and interact with many types of people."

What do you like about working at PetSmart?

"I liked the interaction with many different people."

What don't you like about working at PetSmart?

"I can't remember any negative aspects."

"I enjoyed my stay at PetSmart, but I couldn't get onto a daylight shift."

What do you like about working at PetSmart?

"I liked the job and the people who worked there."

What don't you like about working at PetSmart?

"I disliked the hours that I had to work."

What do you like about working at PetSmart?

"I like the customer base and the organization regarding procedures. There are very clear, measurable expectations."

Do you have any tips for others interviewing with this company?

"Persistence and follow-up phone calls are a must. The application system has no screening abilities and is location specific. If one location needs a manager and you apply to the neighboring store the location in need will not see your application for weeks."

What don't you like about working at PetSmart?

"The longest I have ever been in one location is 8 months. I'm constantly being sent in to resolve issues, then moved on, even if it means sending me back to the first location again later. I would really appreciate a longer term strategy."

What suggestions do you have for management?

"Adopt a more long-term strategy focused on building a strong team, even if it means taking some short-term hits and locations with challenges."

"Great place to work!"

What do you like about working at PetSmart?

"I like teamwork."

Do you have any tips for others interviewing with this company?

"Know your stuff!"

What do you like about working at PetSmart?

"I worked at PetSmart to offset costs of fostered animals. PetSmart gave good discounts and helped me form good relationships with stores and be a liaison for the local shelters."

What don't you like about working at PetSmart?

"It is not really my first career choice. It's a good place if looking for fun work, and you enjoy working for animals."

"Watch your back!!"

What don't you like about working at PetSmart?

"I was let go from PetSmart as the store manager over a policy violation, which I admit, was my fault. I had an operations manager and a pet care manager in my store who turned out to be nothing but backstabbers!! It was not the right thing to do. I should have been given a write up first and been given the opportunity to correct the mistake, because up until that time, I was doing a very good job and was running a good store. So, I was not happy at all. The correct outcome was not done. The only good thing about the situation was that after I left, the ops manager I thought was a good, trusted member of my management team and turned out to be a whistle blowing sleazebag, was himself fired from the company shortly thereafter."

What do you like about working at PetSmart?

"I got to work with animals all day."

What don't you like about working at PetSmart?

"I didn't like the schedule and how they changed it all the time. They never worked with me and my other schedule. I had to have two jobs at the same time."

What suggestions do you have for management?

"That they need to be able to work with their employees."

"If you are desperate for a job, apply at PetSmart."

What do you like about working at PetSmart?

"I liked that I made customers come back and made them a lifetime client."

Do you have any tips for others interviewing with this company?

"Be careful. They never paid me for my overwork hours, even my last day that I did a 6 a.m. - 6 p.m. with no lunch."

What don't you like about working at PetSmart?

"They would always make me work 9+ hours, with no lunch break, while my district manager was in-store. Also, my store director would hire people who did not have legal papers to work with. I found out because one day I was distributing checks and suddenly I had a worker with a whole new name... and the store director knew about this... and the store director still works in the same place, and the associate too."

What suggestions do you have for management?

"Managers should follow company policies and state laws."

"Be prepared to give up your personal life!"

What do you like about working at PetSmart?

"On a bad day, you can still go pet a dog or visit the cats in the adoption center and relax for a moment."

What don't you like about working at PetSmart?

"Hours for salaried management are horrible and unrealistic. You are forced to give up your personal life. I don't suggest taking this job if you like seeing your family!"

What suggestions do you have for management?

"Find a better way to balance work hours. 50 hours a week is unrealistic if you have a family."

"Internal politics really fouled the work atmosphere."

What do you like about working at PetSmart?

"It was fun working with the animals, and customers were usually pleasant to help."

What don't you like about working at PetSmart?

"I didn't like the strict work uniform, and the mess of working with animals was not always compatible. Getting approval from management to get the tools and parts to maintain equipment was a chore."

What do you like about working at PetSmart?

"PetSmart used to be a good place to work but they fired me when I was there for almost 11 years with no WRITE UPS in my file. Yes, I messed up, but they should have written me up, not fire me. Other managers did much worse than I did and they got a slap on the hand or a write-up."

Do you have any tips for others interviewing with this company?

"Don't work for this company. They made me very wrong. They fired me 3 weeks before my wedding. I did not do something wrong enough to be fired."

What don't you like about working at PetSmart?

"I do not like how they treat their employees. I fought for them all the time."

What suggestions do you have for management?

"Get managers who care about those below them."

"Great company right out of college, but fell flat quickly."

What do you like about working at PetSmart?

"It was the first movement into corporate structure and had quick growth opportunities at first."

What do you like about working at PetSmart?

"I love it! It's a great retail environment to work in. It is fast-paced and extremely detailed in daily tasks."

Do you have any tips for others interviewing with this company?

"The company is very big on policy and procedures. And you should show a genuine affinity for animals."

What don't you like about working at PetSmart?

"Payroll, as in many retail businesses, is a major issue."

What suggestions do you have for management?

"Stick to the company policy and procedure."