PetSmart

(105 reviews) Submit Review

CEO: J.K. Symancyk
Founded: 1986 (37 years old)
Company Size: 56,000 - +
Industry: General Merchandise Stores
Headquarter: Phoenix , AZ
Website: https://www.petsmart.com

PetSmart: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

We currently have 90 open jobs at PetSmart. We've calculated that the average salary at PetSmart is $30K based on 1,111 user-submitted salaries A total of 105 PetSmart employees gave PetSmart an average happiness rating of 3.3 out of 5.0.

At A Glance

105 reviews

Latest Job Openings at PetSmart

Job Profile	Job Location	Description	Date of Opening
Job Profile Early Morning Stocker	Job Location Gainesville, FL	Description ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As an Early Morning Stocker, you...	Date of Opening 5/27/2023
Job Profile Customer Engagement Manager	Job Location Fort Myers, FL	Description ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find...	Date of Opening 5/27/2023
Job Profile Assistant Store Manager	Job Location Towson, MD	Description ABOUT OUR STORE: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes...	Date of Opening 5/27/2023
Job Profile Associate Manager PT/FT	Job Location Manchester, NH	Description ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find...	Date of Opening 5/27/2023
Job Profile Associate Manager PT/FT	Job Location Plattsburgh, NY	Description ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find...	Date of Opening 5/27/2023

View all 90 Jobs »

PetSmart Salary Distribution

See all 1,111 PetSmart salaries

85 Operations Managers from PetSmart submitted salaries.

$43K Store Manager

$18K Cashier

$35K Presentation Manager

$18K Pet Care Specialist

$29K Pet Care Manager

$25K Sales Associate

$20K Stocker

$19K Pet Care Associate

$33K Support Manager

PetSmart Reviews and Ratings

Submit a Review

BlissScore 3.3

17%

34%

23%

17%

View all 105 PetSmart Reviews »

21 Anonymous Employees from PetSmart submitted reviews

1.9 I have been working for petsmart for 9 months today. The experience has been less than welcoming. Don't expect help with associate issues. Training is atrocious because they are all packed on an IPAD instead of expert hands on. It's clicky and toxic. My job is in jeopardy due to a dispute with upper management. Over worked and over stressed. If you don't fit in expect to be looking for a new job. They use good workers and praise the lazy ones as long as you are part of their group. I've worked many customer service jobs and this one has to be the worst experience I've had. Zero accountability numerous call outs with no recourse expect that the people who do show up get screwed. Management is manipulative and sneaky. Don't speak up or stand out because you'll be exed out and forced to seek other employment due to the uncomfortable atmosphere. If they can't fire you they will find a way to make you not want to be there. Since I started working there it's been one issue after another because I come from a working background while this place seems to enjoy the coziness of not being pushed to work. Their store ratings is not because of management but the lower level employees who have to soften the experience and apologize for their experience. I'd tell anyone to think twice before applying because now that I know how it works there I am realizing I do not fit in or belong and regret leaving a job I was with for 4 and half years to come to this kindergarten playground.

1 Assistant Store Leader from PetSmart submitted reviews

2.4 I worked for PetSmart for 8 years. I truly loved what they say were their priorities, the pet and the pet parents. Unfortunately, they do not follow what they say. They claim they care about their associates but it is unfortunately a false statement. I was let go because I had heart issues on and off the last year and a half. I was out on and off during that time and because of it my doctor could not determine a date of return on my last time out. They stated it had to be reasonable and the inability for him to name a return date was unreasonable. I feel they contributed to my health issues at the end because they had a new store manager who needed to be trained (which they do often, I had 7 managers in my 8 years and 5 district managers) and I was not there so they decided to transfer me out after being in the same store. This put a great deal of stress on me and the stress caused some additional heart problems. There is little chance of promotion, favoritism runs wild, never call the CARE hotline which is supposed to be set up for employees to report issues, everybody goes with somebody else in the company even though it is against policy, employees are supposed to be certified for certain jobs, but are given the answers to the tests, this causes policy violations which management turns a blind eye. Do not get a job here, it is a terrible place to work.

21 Anonymous Employees from PetSmart submitted reviews

1.5 The turnover at this store is ridiculous. The store associates are unhelpful, do not work, and are always standing around in a circle. I would never find my coworkers, and when I did - they were always huddled in a corner of the store. My coworkers are always standing around in a circle when other store employees are asking for help over the walkie-talkie. Store in never swept. Store associates do not wash their hands after cleaning the OOPS Stations. Uncleanly. Bad management. We are supposed to get two fifteen minute breaks and a half hour. I would only be allowed to go on my half hour break and one fifteen minute break if I was lucky. And if you need a bathroom break? Forget about it.

PetSmart Careers & Info

Current CEO: J. K. Symancyk

Status: Active

PetSmart was founded in 1986 by Jim and Janice Dougherty. The first two stores were opened in Phoenix, Arizona, under the name PetFood Warehouse. The name and logo were later changed to PETsMART in 1989. In 2009, Robert F. Moran became the CEO of PetSmart, Inc.

In 1994, PetSmart Charities, Inc. was formed as a nonprofit organization committed to locating homes for homeless pets and to ending euthanasia. To save 4 million pets from euthanasia yearly, PetSmart Charities and the American Society for the Prevention of Cruelty to Animals (ASPCA) partnered up to help pet owners find low-cost spay/neuter programs in the community.

In 2005, PETsMart changed its name to PetSmart. Currently, PetSmart has 1,190 stores in the U.S. and Canada, with annual revenue of nearly $6 billion, and employs more than 46,000 people. As the number one specialty retailer of pet supplies and pet foods, PetSmart currently carries 10,000 products. The store encourages pet owners to bring their pets and offers grooming and dog training. PetSmart also owns and operates the Doggie Day Care and the PetSmart PetsHotel that board cats and dogs. They also carry many species of fish, along with aquariums and assorted supplies. In addition, PetSmart owns nearly 20% of the shops in which veterinarian services are provided through the Banfield Pet Hospital.

PetSmart careers can be developed in a variety of positions within the organization. There are the stores and 165 locations with the PetsHotel, Doggie Day Care and a veterinarian office, all from which careers can be launched.

People who are contemplating working at PetSmart must have a love for animals, be able to care for a wide range of them and be willing to learn.

The PetSmart culture is one of hard work and long hours. The care of the pets in the stores is often demanding. But, for those who love animals, the job is fun and satisfying.

PetSmart benefits, contingent upon position, may include:

Dental
Vision
Medical and prescription drugs
Life and accident insurance
Short-term and long-term disability
Employee assistance program
Holidays
Vacation
Leave of absence
Sick leave
Jury and witness duty
Bereavement
Health reimbursement account (HRA)
Discretionary days

Financial benefits may include the 401(k) Plan and the Employee Stock Purchase Plan. Other benefits offered to enhance the employees’ personal and professional lives:

Adoption assistance
Educational assistance program
Travel assistance program

What jobs pay the most at PetSmart?

Project Management Consultant is the highest paying job at PetSmart at $200,000 annually.

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