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PetSmart Employee Reviews for Manager

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Managers at PetSmart give their company a 4.6 out of 5.0, while the average rating for PetSmart is 3.2, making them 36% happier than every other employee at PetSmart and 22% happier than every other Manager on CareerBliss - the happiest Managers work for Gold Crown Partnerships.

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4.6
Average Rating
(based on 2 Manager Review Ratings)
Manager

What do you like about working at PetSmart?

"I like the culture, the people, the customers, and working with animals and customers."

Do you have any tips for others interviewing with this company?

"Have strong customer service skills, be customer-driven, love animals, love your job, and have a desire to help."

What don't you like about working at PetSmart?

"I don't like the pay, low incentives, not enough support, high turnover rate and more support."

What suggestions do you have for management?

"Improve incentive, improve support, improve payroll, improve staffing, and improve accountability."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Manager
in Oceanside, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Manager Ratings in the Past 2 Years

Year Salary
2011 $5
2012 $4
Manager
in Akron, OH

"You must love animals."

What do you like about working at PetSmart?

"I like the customers and animals."

Do you have any tips for others interviewing with this company?

"You must love animals."

What don't you like about working at PetSmart?

"I don't like the lack of professionalism."

What suggestions do you have for management?

"Treat people fairly and stop the politics."

Average PetSmart Attributes by Manager

Company Culture
4.5
Growth Opportunities
4.5
People You Work With
4.5
Person You Work For
4.5
Rewards You Receive
4.5
Support You Get
4.5
Way You Work
5
Work Setting
5
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