Company Menu

Nordstrom Employee Job Reviews in the United States

Browse Nordstrom Reviews by Job Title →

40%
40%
15%
5%
0%
4.1
Average Rating
(based on 231 Nordstrom Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.7
Support You Get
4.0
Way You Work
4.2
Work Setting
4.2
Advertisement
"Nordstrom has a strong reputation for being one of the largest, enduring businesses that remains profitable. As a family owned business, their business model remains dated but is proven effective. Nordstrom is a leader in high end fashion, fashion trends and has a limited number of very large stores across the nation. Nordstrom is also a primary source of label purchases such as Calvin Klein or Thomas Pink. Because of this, Nordstrom is seen a very high end distribution and department shopping paradise."
Posted 9 years ago in Palo Alto, CA
Merchandiser

What do you like about working at Nordstrom?

"I like the ability to be empowered to run your business, make decisions, and be the owner of it all."

Do you have any tips for others interviewing with this company?

"Be mobile or open to relocation at all times, because it is now an expectation."

What don't you like about working at Nordstrom?

"You have to be mobile. I have moved five times and am not mobile any more."

What suggestions do you have for management?

"Look at the talent, not the mobility of the person."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate

"Working with commission makes you appreciate your work and makes you work harder."

What do you like about working at Nordstrom?

"I love helping customers and being able to offer them my knowledge and assistance in finding exactly what they need."

Do you have any tips for others interviewing with this company?

"Be yourself. The more real you are, the better chances you have of getting hired."

What don't you like about working at Nordstrom?

"The return policy affects our commission, and it really isn't fair to the employees that Nordstrom will take back worn clothes without tags, and then we get accounted for that transaction."

What suggestions do you have for management?

"The management at Nordstrom is outstanding. I never had a problem with any managers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Assistant Department Manager

What do you like about working at Nordstrom?

"I like having total control of the customer experience and making it happen correctly. I enjoy the chance to reach out and make their experience better than they expected."

Do you have any tips for others interviewing with this company?

"Study: know your product, know your customers, know your duties, and perform them daily."

What don't you like about working at Nordstrom?

"I dislike undefined job duties: a list is created for the team, but not all the team will perform at the same level."

What suggestions do you have for management?

"There needs to be better acknowledgement to the workhorses of the team, and a better metric to 'success'."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Business Manager

"Nordstrom is a great company."

What do you like about working at Nordstrom?

"I like the freedom to provide the best customer service possible, and the adherence to high standards of sales excellence."

Do you have any tips for others interviewing with this company?

"Be punctual, look sharp, provide your resume, and be prepared to answer a long list of standard interview questions."

What don't you like about working at Nordstrom?

"The hours can be awful. We recently had a big event in our department and had to work until 12:30 in the morning for set-up, and then back for a 14-hour shift starting at 7 the next day."

What suggestions do you have for management?

"Less turnover would be great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate

What do you like about working at Nordstrom?

"I like meeting new people and being around fashion. Also, I like it when I can feel like I've really helped someone and they appreciate it."

Do you have any tips for others interviewing with this company?

"Be clear about your career goals, and be willing to give up healthcare benefits so you can meet the sales per hour goals needed to be promoted. You often need to stay even if it's slow, just so you can meet the number of hours required to have healthcare."

What don't you like about working at Nordstrom?

"I often feel that the level of expectations about reaching out to customers are not taken seriously by most employees, because the expectations are excessive and would probably turn off many customers."

What suggestions do you have for management?

"I would do more to reward people for performance, based on other things besides ratings based on sales per hour goals. It is a very flawed system for evaluating an employee's performance."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Sales Representative

"Seasonal position."

What do you like about working at Nordstrom?

"I like people interaction, and helping them to make the right selections."

Do you have any tips for others interviewing with this company?

"Good luck people, you are going to need it. Good luck."

What don't you like about working at Nordstrom?

"I dislike employee dishonesty, which is prevalent in the retail industry like this one."

What suggestions do you have for management?

"Listen to me more often, as I have great ideas."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Loss Prevention Manager

"The best training I have ever received."

What do you like about working at Nordstrom?

"They were the most informative of all the companies I have worked for. They gave me the foundation I needed to become successful in marketing, LP and retail in general. They have a great rapport with the consumer and their employees."

Do you have any tips for others interviewing with this company?

"There are many expectations that Nordstrom looks for. They are stringent in how they market themselves, so be very aware of this during the interview and job, if applicable."

What don't you like about working at Nordstrom?

"Looking back, I have nothing but fond memories, and although the workload was heavy, it really helped to learn how to prioritize."

What suggestions do you have for management?

"Keep listening to the employees and the consumer, and the continued success will be guaranteed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Facilities Manager

What do you like about working at Nordstrom?

"You don't need experience to enter the field. However, the training is horrible."

Do you have any tips for others interviewing with this company?

"Get in, gain some experience, and then get out. There is little to no training and no tuition reimbursement."

What don't you like about working at Nordstrom?

"The training is horrible. The career path is non-existent. The pay for growing is not worth relocating."

What suggestions do you have for management?

"Hold bad leaders accountable, and replace them with good ones."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Senior Web Developer

What do you like about working at Nordstrom?

"I like the high energy teams working toward common goals, and fun technologies solving old problems."

Do you have any tips for others interviewing with this company?

"Remember Nordstrom's credo of putting the customer first and staying humble."

What don't you like about working at Nordstrom?

"Projects can laguish due to overplanning. Nordstrom would do well to get in, do some work, make mistakes and course-correct."

What suggestions do you have for management?

"I would focus on combining teams into Agile streams. There is too much striation."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Waitress

"Nordstrom is a very good place to work."

What do you like about working at Nordstrom?

"What I like most is that my managers were always helping us."

Do you have any tips for others interviewing with this company?

"This is a good company to work for, and if they have a good attitude they would love to work for them."

What don't you like about working at Nordstrom?

"I don't have anything negative to say about my job with Nordstrom."

What suggestions do you have for management?

"Keep up with the good job, and thank you for being there for the employee."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Analyst

"During my last project, I maintained an inspiring environment."

What do you like about working at Nordstrom?

"The Nordstrom environment at the corporate structure is very good. I have seen the CEO of Nordstrom and the vision and humbleness he has, creating an amazing environment at the company and throughout the stores, and making working there extremely fun and enjoyable."

Do you have any tips for others interviewing with this company?

"Just be yourself. Nordstrom looks for people who have outstanding personalities, who can gel well with the Nordstrom culture."

What don't you like about working at Nordstrom?

"There was nothing I did not like about Nordstrom. I wish I could have gotten a higher discount!"

What suggestions do you have for management?

"Keep your team inspired! Motivated employees have a lot more chance of enjoying their work and finishing projects, compared to unmotivated teams."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate

What do you like about working at Nordstrom?

"I like the entrepreneurial feel, variety each day because of dealing with customers, and that it is competitive."

Do you have any tips for others interviewing with this company?

"Know why you want to work for Nordstrom as opposed to any other retail store, and understand the balance between teamwork and competitive individuality."

What don't you like about working at Nordstrom?

"Co-workers were highly competitive and territorial. Customers were often very demanding, due to perceived importance."

What suggestions do you have for management?

"Try to set guidelines about competition between sales people, as many were overcompetitive to the point of rudeness."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Department Lead

What do you like about working at Nordstrom?

"It's fun. I love my coworkers, but some of the managers are unrealistic and cause a lot of stress for their team."

Do you have any tips for others interviewing with this company?

"Make sure you do your research, because they like for you to know about the company, and make sure you are friendly and outgoing and good with customer service."

What don't you like about working at Nordstrom?

"It's just some of the managers are overbearing, and micro-manage, and sometimes it is very stressful."

What suggestions do you have for management?

"I would be more specific with my employees and make sure to assign projects that can definitely get completed in one day. Also, I would not hold them accountable for others' mistakes, and I would make sure everyone is getting treated equally. And I would never try to rush my employees to do a project that I waited to the last minute to assign."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Customer Service Representative

What do you like about working at Nordstrom?

"Overall, it's a young company with fun people to work with."

Do you have any tips for others interviewing with this company?

"If you are just out of college, this is the perfect opportunity, or if you are willing to relocate at the drop of a hat, then this is a great job."

What don't you like about working at Nordstrom?

"My boss hates me and is trying to get me fired."

What suggestions do you have for management?

"I would have a lot more communication between the departments and employees."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Cosmetic Counter Manager

What do you like about working at Nordstrom?

"I liked the support from team members. I loved the challenges and the extra drive it has given me."

Do you have any tips for others interviewing with this company?

"Go in with a positive attitude. Nordstrom can help you thrive if you're passionate about what you do."

What don't you like about working at Nordstrom?

"I feel that concerns about fellow employees should be addressed immediately."

What suggestions do you have for management?

"Monitor my team more closely, and focus on marketing trends of today."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Nordstrom Reviews FAQs

Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 4.1 Average Rating out of 5, based on over 231 Nordstrom Review Ratings left anonymously by Nordstrom employees, which is 5% higher than the average rating for all companies on CareerBliss. 95% of employees would recommend working at Nordstrom.

Does Nordstrom pay their employees well?

Nordstrom employees earn $35,000 annually on average, or $17 per hour, which is 47% lower than the national salary average of $66,000 per year. 115 Nordstrom employees have shared their salaries on CareerBliss. Find Nordstrom Salaries by Job Title.

How satisfied are employees working at Nordstrom?

95% of employees would recommend working at Nordstrom with the overall rating of 4.1 out of 5. Employees also rated Nordstrom 4.0 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.7 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Nordstrom?

According to our data, the highest paying job at Nordstrom is a Brand Manager at $251,000 annually. Browse Nordstrom Salaries by Job Profile.

What is the lowest paying job at Nordstrom?

According to our data, the lowest paying job at Nordstrom is a Food Service Representative at $16,000 annually. Browse Nordstrom Salaries by Job Profile.

What are the pros and cons of working at Nordstrom?

According to reviews on CareerBliss, employees commonly rated the pros of working at Nordstrom to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Nordstrom Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×