Nordstrom Employee Job Reviews in the United States

"I worked for Nordstrom as a Personal Stylist and really enjoyed my time there. Positives:- Meet great friends and develop strong relationships with co-workers- The pay is well as long as you work and develop a relationship with customersNegatives:- Holiday season it brutal - There is a down season where sales can be slow to come by - Returns count against your commission"

"This is the job I've loved the most since retiring from the US Navy. I would have remained on staff if the compensation was a bit more."

"I've worked for Nordstrom from the beginning of this month (December 2013). While trying to find work related to my educational background, I tried to find work which provided a great work environment. My limited experience with Nordstrom has been overwhelmingly positive."

"I worked for Nordstrom for 10 years. In the end, there were some younger managerial types cutting their leadership teeth on the folks beneath them. The management policy is that the manager supports the team, but that's not how it works in real life. I would not recommend this company to anyone whose friendship I valued. The common experience is better than mine, but I wouldn't buy the hype about it being a great place to work, it's just another corporate atmosphere with a ton of H1B employees."

"Best company to work at as far as retail goes. You must be thick skinned and have the ability to stand up for yourself. You must prepare yourself to be thrown to the sharks because if you can deal with greedy sales associates with bills to pay then by all mean hop in. Otherwise if this bothers you, then you will not make any money and they will boot you out."

"This company is a joke. Most of the high ratings are coming from the sales floor rather than the corporate offices. I made a mistake coming to this company, there is no growth, and the company technology is outdated. I find that most people I work with complain about their job and what this company does not offer."

"Working at Nordstrom is a great experience. You learn a lot about customers and customer service as well as product. The demise I found was working at the specific location I did, not a lot of customer traffic and a lot of standing around, which made the job boring at times. Overall, it was a good experience and I enjoyed my time at Nordstrom."

"Was not impressed with management. They just care about themselves and not their employees. They don't communicate very well and they get the schedules wrong when you get approved days off. Overall, not the best company to work for."

"I have worked for Nordstrom since Dec. 2010. I work with a lot of great people with strong moral and ethical values. It has a great leadership program and lots of opportunities to grow within the company."

"The company as a whole is great, they really will go out of their way to listen to workers needs and help them any way they can. The only issues I have is that the people in HQ (Seattle) don't really feel the pain of the Denver IT team and they often don't see how hard we are working to keep up with everything."

"I have been working at Nordstrom since Apr 2012. It is a very good place to work and there are lots of smart people to work with."

"I have been working for Nordstrom since April 2012. It is a very good place to work and there are lot of smart people to work with. We can learn a lot by working here."

"My experience with the company has overall been disappointing."

What do you like about working at Nordstrom?

"There are good opportunities for growth should you decide to pursue them."

Do you have any tips for others interviewing with this company?

"Smile and talk a lot about serving the customer. They also love to hear that you would like to grow with the company."

What don't you like about working at Nordstrom?

"Having had a broad experience with this company and its return policy (Sales, Management) I would have to say that Nordstrom does not necessarily provide the ideal environment for commission based selling. They allow customers to walk all over their employees. Even if the customer screams and curses at you someone will come and apologize to them. The return policy is absolutely ridiculous; they will literally except ANYTHING and give cash back, regardless of the method of payment used at the time of purchase. A large percentage of what you sell will get returned, a lot of it being used merchandise that people are simply done using. Customers are aware of this and take advantage of it completely. That would be fine if it weren't for the fact that all of the commission you earned while taking the time to help these people is then taken back from you when they return it. The fact that they give cash back leads to a lot of fraudulent purchases (stolen credit cards, giftcards, etc.), sometimes amounting to thousands of dollars, which is also deducted from the employee's earnings when it gets returned for cash. I have seen employees spend a lot of time working through these transactions, only for the purchases to be returned for cash soon after. In this way, Nordstrom has befriended the criminals, becoming the bank for their thievery. Employees are extremely discouraged by the lack of support with this matter and because of this, it can be extremely difficult to make sales goals. Additionally, they make it very difficult to retain health benefits as you are required to work a certain amount of hours despite the fact that they do not always provide those hours. If you are lucky enough to receive enough hours, you'd better be sure to sell a lot or they will fire you without hesitation. I have known people who have worked for the company or ten+ years who have gotten fired for as little as one month of not meeting sales expectations. Managers are also extremely underpaid for the amount of expectations put on them. Because most of the department managers are on a fixed salary, the upper management takes full advantage and expects you to work well over a forty hour week. Forget about spending time with friends or family, and be prepared to work nights and weekends. Don't expect much compensation."

What suggestions do you have for management?

"Be fair and treat ALL employees equally. Be sure to coach your teams to put in an equal amount of work and follow through. Be more supportive of your employees."

"Good experience overall. Fun atmosphere, especially at the full-line locations."

What do you like about working at Nordstrom?

"They give you every chance to be successful. Even after some major screw-ups, they still give you a chance to prove it was an honest mistake, unless it's something egregious like theft or fraud."

Do you have any tips for others interviewing with this company?

"Be completely honest with your interviewer. Retail is definitely not for everyone, and if you're honest upfront, you'll save yourself a lot of time."

What don't you like about working at Nordstrom?

"The pay is good at face-value, but when you factor in the cost of health insurance for a family, your take-home pay drops significantly."

What suggestions do you have for management?

"Although the company has made good strides to roll out more options for healthcare coverage, they are still super-expensive."

"A lot of work with very little pay."

What do you like about working at Nordstrom?

"It is a good place to practice interpersonal skills. Most of the time the manager gives us a lot of freedom and trust."

Do you have any tips for others interviewing with this company?

"Showing your enthusiasm and outgoing personality will help the employer believe you can handle the customers. Nordstrom emphasizes exceptional customer service."

What don't you like about working at Nordstrom?

"There is no guarantee for the amount on the paycheck, which could lead to concerns for living."

What suggestions do you have for management?

"More patience from the manager will help with a beginner, because there is a lot of information at the beginning."