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Nordstrom Employee Job Reviews in the United States

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40%
40%
15%
5%
0%
4.1
Average Rating
(based on 231 Nordstrom Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.7
Support You Get
4.0
Way You Work
4.2
Work Setting
4.2
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"I've worked for Nordstrom for about a year, and I'm planning on staying for a long time. I feel supported in my ambitions to move up and grow within the company. Our full time benefits are great. All of our supervisors have started at the bottom, so they're understanding and relatable. Our executives are incredibly involved and work hard to improve the experiences of both customers and employees."
Posted 7 years ago in Austin, TX
Sales Associate

What do you like about working at Nordstrom?

"I like the coworkers, employee benefits, team-working, individual goals, busy atmosphere, and the money."

Do you have any tips for others interviewing with this company?

"Customers come first. Don't focus on competing with the other sales associates."

What don't you like about working at Nordstrom?

"I didn't enjoy working with customers, the messy stockroom, and the unpredictable schedule."

What suggestions do you have for management?

"I would be friendlier to employees and push them in the right direction without being rude."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Freelancer

What do you like about working at Nordstrom?

"I like the employees and the discounts. Also, I like shopping at these stores."

Do you have any tips for others interviewing with this company?

"Be yourself, and ask a lot of questions regarding your job."

What don't you like about working at Nordstrom?

"Sometimes I feel that there is favoritism for certain employees."

What suggestions do you have for management?

"Managers need to keep an open mind to everything around them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Nordstrom?

"My likes are: they promote from within, incentive bonuses, flexible schedules, and values and morals."

Do you have any tips for others interviewing with this company?

"It is a great company to work for! Great incentives! Nordstrom is like a family to their employees."

What don't you like about working at Nordstrom?

"I dislike the constantly changing expectations on employees, and constantly changing managers in the department."

What suggestions do you have for management?

"Listen to your employees. Focus on attitude of employees a little more than results."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Sales Associate

What do you like about working at Nordstrom?

"I like my coworkers, the product, taking care of the customers, benefits, and creativity."

Do you have any tips for others interviewing with this company?

"Be big! Show a lot of personality. If you want to make the big bucks, work in shoes."

What don't you like about working at Nordstrom?

"In my experience, when someone has a preconceived notion about you, it never goes away, even if others see you in a positive light. I'm sure this is true in many businesses. It's just a little harder when so many companies' leaders are women. Women have had such a hard time getting ahead in their careers, that they look at every woman as a competitor."

What suggestions do you have for management?

"I think some of the upper level management still don't connect with the sales force on the floor. They speak the inverted pyramid, but don't reach out enough to learn what the customer really needs."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Sales Associate

"Great work experience, but needs more room for growth."

What do you like about working at Nordstrom?

"I like the great people and great work environment. The more you sell, the more you make."

Do you have any tips for others interviewing with this company?

"Have a strong customer service background, and clear communication skills."

What don't you like about working at Nordstrom?

"I dislike commission with no set salary, little opportunity to grow, and working weekends."

What suggestions do you have for management?

"Management needs to focus on needs of the team over needs of the individual."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Men's Department Sales Associate

"Given knowledge and experience working with customers on a daily basis."

What do you like about working at Nordstrom?

"I like interacting with people, giving excellent customer service, face-to-face contact, succeeding in goals, and working in a team-oriented environment."

Do you have any tips for others interviewing with this company?

"Know your place, do it the Nordstrom way, and succeed in your goals."

What don't you like about working at Nordstrom?

"I dislike the benefits, their return policy, and the way the system is set up for new people."

What suggestions do you have for management?

"My suggestions are: manage concisely, schedule better for the sales team, organization, better communication, and setting examples."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Sales Associate

What do you like about working at Nordstrom?

"The ongoing training classes were informative and relevant, with great team-building exercises."

Do you have any tips for others interviewing with this company?

"I wouldn't bother unless you like to get paid very little, work very hard, and be treated like crap."

What don't you like about working at Nordstrom?

"I disliked ridiculous sales quotas to meet with no sales traffic to reach said goals, talking down to you like a toddler, and being reprimanded for other people's drama constantly. The manager always shifted blame from herself onto the other sales staff. There were ridiculous mood swings from the manager and assistant manager."

What suggestions do you have for management?

"Get rid of the egomaniac upper level management staff who doesn't know how to deal with staff below them."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Sales Associate

"Good environment, nice company, looking for growth!"

Way You Work 3.8 / 5
Production Specialist
Work Setting 3.5 / 5 Support You Get 3.5 / 5 Rewards You Receive 3 / 5
Growth Opportunities 3.5 / 5 Company Culture 3.5 / 5 Way You Work 4 / 5
Sales Associate
People You Work With 5 / 5 Work Setting 3.8 / 5 Support You Get 5 / 5
Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5 Company Culture 3.7 / 5
Way You Work 3.9 / 5
Call Center Manager
Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 4 / 5 Way You Work 3.2 / 5
Sales Associate
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Sales Associate
Work Setting 3 / 5 Support You Get 4 / 5 Rewards You Receive 4 / 5
Growth Opportunities 2 / 5 Company Culture 4 / 5 Way You Work 4 / 5
Sales Associate

What do you like about working at Nordstrom?

"I like the reputation that Nordstrom has for customer service, and I like the flexible schedule."

Do you have any tips for others interviewing with this company?

"The interview for me was very easy, but then again, I'm not a candidate who is fresh out of school where this is my first job ever."

What don't you like about working at Nordstrom?

"I dislike the very young management team. You have to work at a very busy store to earn the type of money that they say you can earn. The money a person makes at a smaller store is nothing in comparison to working at an 'A' level store."

What suggestions do you have for management?

"Quit using the VERY CANNED response of Well, it's not for everyone... in reference to people who struggle to make the money YOU SAID was realistic to make."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Seasonal Associate
Person You Work For 3 / 5 People You Work With 4.9 / 5 Support You Get 4.5 / 5
Rewards You Receive 4.5 / 5 Growth Opportunities 4.3 / 5 Way You Work 4.7 / 5

Nordstrom Reviews FAQs

Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 4.1 Average Rating out of 5, based on over 231 Nordstrom Review Ratings left anonymously by Nordstrom employees, which is 5% higher than the average rating for all companies on CareerBliss. 95% of employees would recommend working at Nordstrom.

Does Nordstrom pay their employees well?

Nordstrom employees earn $35,000 annually on average, or $17 per hour, which is 47% lower than the national salary average of $66,000 per year. 115 Nordstrom employees have shared their salaries on CareerBliss. Find Nordstrom Salaries by Job Title.

How satisfied are employees working at Nordstrom?

95% of employees would recommend working at Nordstrom with the overall rating of 4.1 out of 5. Employees also rated Nordstrom 4.0 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.7 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Nordstrom?

According to our data, the highest paying job at Nordstrom is a Brand Manager at $251,000 annually. Browse Nordstrom Salaries by Job Profile.

What is the lowest paying job at Nordstrom?

According to our data, the lowest paying job at Nordstrom is a Food Service Representative at $16,000 annually. Browse Nordstrom Salaries by Job Profile.

What are the pros and cons of working at Nordstrom?

According to reviews on CareerBliss, employees commonly rated the pros of working at Nordstrom to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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