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Staples Employee Reviews for Customer Service Representative

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Customer Service Representatives at Staples give their company a 4.2 out of 5.0, while the average rating for Staples is 3.5, making them 18% happier than every other employee at Staples and 10% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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33%
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4.2
Average Rating
(based on 3 Customer Service Representative Review Ratings)
Customer Service Representative
in Apopka, FL

"I loved working at Staples."

What do you like about working at Staples?

"Providing excellent customer service and being able to help a customer with there needs."

Do you have any tips for others interviewing with this company?

"You must be a people person, and a problem solver, as well as a good listener."

What don't you like about working at Staples?

"The company as a whole was great, there's not much I would change."

What suggestions do you have for management?

"My manager was great! He was a team player. He cared about and supported his employees"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in New Brunswick, NJ
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 2 / 5
Company Culture 2.7 / 5 Way You Work 4.5 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $3
Customer Service Representative
in Watchung, NJ

"Great company to work for!!"

Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Customer Service Representative

"Decent job for the money."

Average Staples Attributes by Customer Service Representative

Company Culture
4.2
Growth Opportunities
3.6
People You Work With
4.3
Person You Work For
4.3
Rewards You Receive
4.1
Support You Get
4.2
Way You Work
4.8
Work Setting
4.3
Customer Service Representative
in West Springfield, MA

"It was a good place to work but no room for growth."

Customer Service Representative
in Santa Monica, CA

"We worked as a very efficient team"

What do you like about working at Staples?

"I enjoyed assisting people in their everyday office supply needs."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Staples?

"Standing up for eight hours could be exhausting sometimes."

What suggestions do you have for management?

"I would suggest employees were not allocated to a certain part of the store. We should move around and learn the whole store."

Customer Service Representative
in Saddle Brook, NJ

"Good company to begin your career."

Customer Service Representative
in Englewood, NJ

"the best ,please don't work for stapleZ"

What do you like about working at Staples?

"nothing was good there,the managers did not care ,they kick you down Everytime!"

Do you have any tips for others interviewing with this company?

"yea,run away to W.B Mason, where the actually have a better placement for your career"

What don't you like about working at Staples?

"benefits, no flexible hours,like I said ,it was a horrible expierence."

What suggestions do you have for management?

"listen to the employees,when they have questions"

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