Career Menu

3,448 Customer Service Representative Reviews

Submit a Review
Advertisement
"You meet a lot of people, and for the most part the customers are extremely nice, compassionate, fun and interesting. Of course there's other times they can be just the opposite. I can handle most types of people, except the petty complainers and those suffering from entitlement issues."
Posted 5 years ago in Novelty, OH
Customer Service Representative at Alliance Data
in Lenexa, KS

"I like the idea of being empowered by my company. I am given the power to wow the customer without fear of retaliation. If i have a question. There is always a supervisor an extension away. The only reason why I am wanting to leave has to do with the field is not in my degree field."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Driven Solutions
in Carrollton, TX

"I never knew anything about roadside until worked with the company. I've had friends family sign up with the company. There are several clients that are wiling to help if one client is busy or simply booked up."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Wireless Watch Dogs
in Culver City, CA

"Nothing to love, low pay, long hours."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Service Representative at Aerotek
in San Antonio, TX
Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Customer Service Representative at Cornerstone Telephone
in Troy, NY

"Liked working with customers and fixing their problems. Disliked being treated poorly and having to walk on egg shells at the office."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Service Representative at JumpSport
in San Jose, CA

"I love being in IT support because I really enjoy working with computers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Xerox
in Tigard, OR

"I wish I was paid more for the amount of expertise I am required to maintain.The environment is friendly and the job is fast paced, which is excellent for me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Stony Brook University
in Stony Brook, NY

"I can help kind customers who can make me feel meaningful and happy."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Aon
in Lincolnshire, IL

"I love everything about the position. The environment, the task, not knowing what the next call might be about, but always being prepared."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at NCO Group
in Joplin, MO

"I love the diversity of calls I was held responsible, but I also did not like when customers called in already angry."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Affiliated Computer Services
in Bakersfield, CA

"The thing I love being a Customer Service Representative was actually helping people at their needs. It was a challenging position and helped me build my experiences and goals. I can't say I hate it because it's something I love to do."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Sutherland Global Services
in Windsor, ON

"Love: Benefits, my co-workers were amazing.I hate the managers, the crap we have to deal with on a daily basis, being monitored every minute of the day, dealing with hearing how much customers hate you when you get your ACE scores told to you."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Customer Service Representative at Academy Sports and Outdoors
in Pensacola, FL

"I love the fact of being able to help customers with what they want and need and knowing that they'll remember me for being so helpful and kind to their needs. The one thing I hate about it is when you have co-workers that won't help you when you're busy with a customer when you have more customers to help. The fact of wanting to help everyone as quickly and as efficiently hurts when you're not being helped by co-workers"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Service Representative at Kosmos Insurance
in Santa Ana, CA

"At times it is hard to get my work done when I only working 25 hours a week but I do the best I can. In the last 10 years I have learn so much and I believe I will continue to do so. I have been on the Company side of the insurance industry so I know both how a company works and agency side works. I would like to stay on the agency side as I believe I can continue to learn."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative at State Farm Insurance
in Detroit, MI

"Being a customer service rep is all great, I love interacting with people face to face as well as over the phone. I love to be the problem solver because it makes people want to do more business with me. The only thing I hate is hearing the bad news, lost jobs, deceased spouse or family."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Advertisement
You can cancel email alerts at any time.
Got it! Your job alert was created
Jobs You Might Like
Advertisement
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×