3,708 Customer Service Representative Reviews

"Nothing only because at Alorica it’s not an enjoyable experience."

"I love the free popcorn. Almost everything else sucks about working there."

"I love the environment. As a credit union, we operate differently than banks. We strive to get members what they may need, not what they don't. Sales are important in most businesses, but at OCCU the focus is on the member. I love that we can take as much time with each member as THEY need. One minute, one hour, however long they need we are there for them. There isn't a pressure for any quota. I love that at OCCU it is a member by member basis for anything. At a bank, where there may be one standard, at the credit union we can take into consideration personal things or information the member has and can work things out to help them--we are a community here. I love the respect and acknowledgement I have. I do work hard and it is rewarded. I can speak openly with my managers, and the atmosphere, even when we have stressful days, is one of camaraderie."