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3,448 Customer Service Representative Reviews

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"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
Posted 5 years ago in Jackson, MS
Customer Service Representative at CoreSource
in Lancaster, PA

"Training was a joke! Complete system changes with little to no training, Pay is horrible! No available supervisors to ask questions. Loved talking to the retirees. They keep me going throughout the day, with all of the drama and harassment."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Service Representative at Circle K Stores
in Charlotte, NC

"The variety of customer base, which allows various situations. I thoroughly enjoy the opportunity to brighten someone's day. No one day is exactly the same, and the things that could occur are ever changing, making it for a quick-to-react environment."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Representative at First Transit

"I like helping the passengers schedule trips and finding the location of drivers."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Alaska Airlines
in Los Angeles, CA

"The opportunity to serve different nationalities. I love my job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Blue Cross Blue Shield
in Winston-Salem, NC

"Servicing customer and being there to assist them with their questions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative at A1 Restaurant Funiture
in Doraville, GA

"I love to hear people talking about their concerns and help them get what they want. But sometimes some customers are just in a bad mood when they approach you. Most of the time I understand and feel for the customer and can often get them what they want."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Customer Service Representative at AARP
in Tampa, FL

"I truly love dealing with the customers. Some (a few) can be difficult and testing to your patience. Most of the time, they are very pleasant and appreciative of what you do for them."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Service Representative at PETCO
in Syosset, NY

"I like to help customers over the phone or face to face so they can find me very helpful."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Computer Sciences Corp
in Chantilly, VA

"I love the fact I can help some callers. What I hate about my job is due to contractual agreements you're not able to help them fully as you would like."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Representative at Event Operations Group
in Troy, AL

"The pay is pretty decent, not many companies like this pay over minimum wage. You get to choose your hours so you are not bogged down with school and work. The thing I don't like most about it is that during the event you are not allowed to take a food break. You are there to work the even which means no food on the job."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at LC Industries
in Durham, NC

"Day to day changes weekly which keeps you paying attention to details. Work is engaging and working closely with customer is satisfying."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Customer Service Representative at Best Buy
in New York City, NY

"It's a fast past environment and you would defiantly need patient and calm demeanor in order to effectively do your job and meet the customers needs. I tend to not take anything personal it can be very frustrating at times for anyone. however, not taking anything person helps get by a lot easier. I loved that the job was very challenging."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Customer Service Representative at Moxa
in Brea, CA

"I love finding solutions that are win, win for the customer and the company. I hate it when a customer manufactures a complaint in an effort to get something for nothing."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Colonial Life
in Dublin, OH

"I love the people I work with - from the Territory Manager to the other agents. Everyone is very helpful and there is definitely a strong team atmosphere. I don't hate anything about the company, but have found after two years that I'm just not thrilled about insurance being my career."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
Customer Service Representative at Bayview Financial
in Hurst, TX

"Love the fact of assisting customers with issues and taking steps to make them happy from a business standpoint and well as from a personal consumer standpoint. Do not entirely hate anything about customer service but sometimes dislike that some customers do not always leave happy as most would."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
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