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3,624 Customer Service Representative Reviews

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"You meet a lot of people, and for the most part the customers are extremely nice, compassionate, fun and interesting. Of course there's other times they can be just the opposite. I can handle most types of people, except the petty complainers and those suffering from entitlement issues."
Posted 6 years ago in Novelty, OH
Customer Service Representative at Jersey's Grill
in Lake Havasu City, AZ

"I love customer service. Love interacting and talking with people no matter who they are."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Project Place
in Boston, MA

"Yes my line of work is very fulfilling because I am able to do what I love which is working with computers. I just need to find something that is paid so that I can start saving up some money."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Centralized Showing Service
in Overland Park, KS

"I enjoy Customer Service work, provided my employers empower me with the tools I need to succeed and fair pay/benefits and demonstrate they care. More employers need to realize that when you take care of your employees, they will take care of your customers."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative at Independent Health
in Buffalo, NY

"I loved working with my members and helping them to the best of my ability. I loved getting requested to talk with so I can give the ultimate red shirt treatment along with the compliments I received. I worked very hard but unfortunately I did not want to stay stagnant in my position. I love to advance myself in every way possible as I am a very goal oriented person."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at AGR Group
in Santa Ana, CA

"I love talking to people. I like to help people as much as I can. I don't like that some customers can be rude and mean."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at RDI Marketing
in Milford, OH

"It's hard to sit on a telephone station all day. I like to stay busy and keep moving."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Warren County Armco Park
in Lebanon, OH

"I love helping people and getting them what they need. I hate having rude customers but I still keep a smile on my face no matter how mad they make me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Hilton
in Chicago, IL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Hewlett-Packard
in Madison, WI

"I love the fact that you have an opportunity to speak with various people. The thing I don't like about it you have no upper mobility."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Publix Super Markets
in Seminole, FL

"I get to see new customers every day and develop life long friendships with other associates."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at DHL Express
in San Antonio, TX
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Domino's Pizza
in Toronto, ON

"I really enjoyed being able to provide customers the satisfaction of knowing that their order was important, that we would ensure that it would be fulfilled as per their specifications, and that we genuinely cared about any issue they might have had with our products/services. Like any customer service job, it had its fair share of tough clients, but that was part of the challenge."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at General Dynamics
in Phoenix, AZ

"I love helping people, and that is the greatest part about being a CSR. The problem, IMHO, is the lack of, or failure of, communication. Everyone has a basic desire to be heard and understood, and if you fail to hear and address a customer's concerns, then they will feel fear or anxiety, and if a customer fails to hear and understand a CSR they begin to feel frustrated and annoyed. Customers need to listen and understand as much as CSRs."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Sykes
in Langhorne, PA

"Having many regulations and rules to follow to allow me to become one of the best customer care representatives. The field I was in was very challenging and always a different experience each day of work. I grew so much from the customer service experience I left with from this position."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Avis Rent-a-Car
in Chester, VA

"I don't hate my job never ever."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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