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13 24 Hour Fitness Customer Service Representative Reviews

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Customer Service Representatives at 24 Hour Fitness give their company a 4.1 out of 5.0, while the average rating for 24 Hour Fitness is 3.8, making them 8% happier than every other employee at 24 Hour Fitness and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

50%
38%
0%
12%
0%
4.1
Average Rating
(based on 8 Customer Service Representative Review Ratings)
Customer Service Representative
in Orange, CA

"I've worked for 24 Hour Fitness in 2017 and a second time from September 2020 to November 2020. I enjoyed working for this gym. This location is smaller compared to the other 24 gyms. This makes it easier to get to know the staff and members. The positive vibes make work and my workouts an experience to look forward to."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Boulder, CO

"24 Hour Fitness was an enjoyable workplace mainly because of the coworkers and shared love for fitness. It is fun to work in an environment like that. The work itself is mundane. Basic gym upkeep and selling to potential members was the bulk of most days."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average Customer Service Representative Ratings in the Past 12 Years

Year Salary
2010 $4
2011 $4
2012 $3
2020 $3
2021 $4
Customer Service Representative
in Carlsbad, CA

What do you like about working at 24 Hour Fitness?

"I like that I do not have a boss over my shoulder."

Do you have any tips for others interviewing with this company?

"Go to work for someone else who pays better and has better benefits."

What don't you like about working at 24 Hour Fitness?

"Working nights is horrible. They are not loyal to their employees and do not pay enough."

What suggestions do you have for management?

"Raise the pay and hire proper professionals and treat the employees with loyalty."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Service Representative
in Lake Forest, CA
Person You Work For 4.9 / 5 People You Work With 3.8 / 5 Work Setting 4.6 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.1 / 5 Way You Work 5 / 5

Average 24 Hour Fitness Attributes by Customer Service Representative

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.6
Support You Get
4.1
Way You Work
4.5
Work Setting
4.3
Customer Service Representative
in Monrovia, CA
Person You Work For 4.6 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 3.7 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Customer Service Representative
in Arcadia, CA
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Sacramento, CA
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Customer Service Representative
People You Work With 4.7 / 5 Work Setting 5 / 5 Support You Get 5 / 5
Rewards You Receive 5 / 5 Growth Opportunities 3.3 / 5 Company Culture 3.7 / 5
Way You Work 5 / 5
Customer Service Representative

What suggestions do you have for management?

"Assess each club supervisor and his/her ability to run the assigned club; lower private trainer fees."

Customer Service Representative
in Portland, OR

"Promises made, and truly inferior (and unfortunately immature) management only."

What suggestions do you have for management?

"The premise was to catch everyone doing something wrong. The senior management showed up from corporate and walked around in workout wear (so no one would recognize him) with the purpose of catching as many things wrong as possible. This same technique is how the local management worked, also."

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