"I love the fact that you have an opportunity to speak with various people. The thing I don't like about it you have no upper mobility."
"I get to see new customers every day and develop life long friendships with other associates."
"I really enjoyed being able to provide customers the satisfaction of knowing that their order was important, that we would ensure that it would be fulfilled as per their specifications, and that we genuinely cared about any issue they might have had with our products/services. Like any customer service job, it had its fair share of tough clients, but that was part of the challenge."
"I love helping people, and that is the greatest part about being a CSR. The problem, IMHO, is the lack of, or failure of, communication. Everyone has a basic desire to be heard and understood, and if you fail to hear and address a customer's concerns, then they will feel fear or anxiety, and if a customer fails to hear and understand a CSR they begin to feel frustrated and annoyed. Customers need to listen and understand as much as CSRs."
"Having many regulations and rules to follow to allow me to become one of the best customer care representatives. The field I was in was very challenging and always a different experience each day of work. I grew so much from the customer service experience I left with from this position."
"I don't hate my job never ever."
"What I would hate about my job is when my clients were not satisfied with their services which would happen very little. As H&R Block being my real first job I would love everything about it because I wanted to gain and learn as much as possible. Being a customer services representative is a big responsibility because I have to make sure everything was in order. I would greet my clients and welcome them with a great sense of humor and a smile on my face. That would be like the best part of my job, meeting clients."
"You meet a lot of people, and for the most part the customers are extremely nice, compassionate, fun and interesting. Of course there's other times they can be just the opposite. I can handle most types of people, except the petty complainers and those suffering from entitlement issues."
"They are really good in giving latest market reports to the current market situation. The fast paced environment and motivation of people to work is really commendable."
"I enjoyed my job very much."
"With being a service rep it's hard, due to the amount of back-to-back calls we receive. But as long I kept a positive mindset and a great attitude, my work was good."
"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
"I enjoy working as a Customer Service Representative.I like the ability to learn new things and grow. I was able to teach a co-worker things about system software that they were not aware of."
"You have different opportunity to interact with different type of customers. Due to the store location, we serve different group of customers that have different needs. In addition, you have different opportunities to discover opportunities, to maximize company's benefit and personal benefit, through the interaction with customers."
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