Customer Service Agents at ADT Security give their company a 2.9 out of 5.0, while the average rating for ADT Security is 3.5, making them 19% less happy than every other employee at ADT Security and 19% less happy than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
"The Company is moving away from helping the customer"
What do you like about working at ADT Security?
"Helping the cusotmer trouble shoot and resolve any problems they may have"
Do you have any tips for others interviewing with this company?
"no currently the company is laying off its employees now would not be a good time to apply"
What don't you like about working at ADT Security?
"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"
What suggestions do you have for management?
"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"
Update your browser to have a more positive job search experience.
Upgrade My Browser