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Working at Bank of America in East Providence, RI: 2 Employee Job Reviews by Real Employee working in East Providence, RI Area

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On average, employees in East Providence, RI at Bank of America give their company a 2.5 rating out of 5.0 based on 2, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in East Providence, RI are Customer Service Agents submitting an average rating of 4.9 and Customer Service Representatives with a rating of 4.2.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I've worked for the Bank of America/Countrywide Home Loans and Countrywide Bank since 2006 and absolutely loved it. My career was exciting and I found many long term friends through B of A. I learned much as an EA working in several departments and really enjoyed my time with the bank. Their training courses, modules, on the job training and management are stellar. My overall experience was excellent and I'd love to work for them again if given the opportunity."
Posted 10 years ago in Thousand Oaks, CA

Working at Bank of America in East Providence, RI: 2 Employee Reviews

Customer Service Representative

Do you have any tips for others interviewing with this company?

"Challenging setting due to economical environment."

What don't you like about working at Bank of America?

"Limited opp, constantly limiting my abilities."

What suggestions do you have for management?

"Most constructive feedback."

Customer Service Agent

What do you like about working at Bank of America?

"Dedicated culture to always improve the quality/accuracy of customer care."

Do you have any tips for others interviewing with this company?

"Always dress appropriately, investigate the company you are interested in so that you know want they do, the major players, the recent company achievements or awards..."

What don't you like about working at Bank of America?

"Limitation in helping, other departments, when I could help with the proper education and access."

What suggestions do you have for management?

"Be willing to accept suggestions for improvement in job performance, i.e., education for other areas of the company to improve first call resolution."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)

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