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Working at Bank of America in West Hills, CA: 15 Employee Job Reviews by Real Employee working in West Hills, CA Area

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On average, employees in West Hills, CA at Bank of America give their company a 2.4 rating out of 5.0 based on 15, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in West Hills, CA are Foreclosure Specialists submitting an average rating of 3.1 and Collectors with a rating of 3.9.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I worked for 8+ years at Bank of America and was treated very well both at the corporate and department level. The company paid very well and acknowledged my hard work by promoting me up several levels in the relatively short time frame I worked there. I would strongly recommend this company to anyone who is a hard and dedicated worker."
Posted 10 years ago in Charlotte, NC

Working at Bank of America in West Hills, CA: 15 Employee Reviews

Bank of America Employee

"The company could do a better job at providing you feedback of the company goals and make the work place better and work environment. The mobility within is non-existent."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Mortgage Loan Servicing Collector

"The company is great to work. It is just difficult at the moment for any promotions because of the situation with the financial industry recently."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Bankruptcy Paralegal

"Bank of America is a good company to work for."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Bank of America Employee

"The company has become so large that servicing is very segmented and disconnected. Making changes through communication between departments is virtually impossible."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Foreclosure Specialist

What do you like about working at Bank of America?

"Great team members, great energy, and very great work ethics."

Do you have any tips for others interviewing with this company?

"Provide the best dedication to your work, and strive to do things better, faster, efficient, and that should get noticed for a promotion."

What don't you like about working at Bank of America?

"The work at Bank of America did not provide a challenge, it was simple and repetitive."

What suggestions do you have for management?

"Look at the work flow and create goals and criteria on a more personal level."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Collector

"Knowledgeable, by the book, great benefits and staff!"

What do you like about working at Bank of America?

"Gaining the knowledge from the company that was provided to me!"

Do you have any tips for others interviewing with this company?

"Smile, be willing to want to help someone, be knowledgeable of the company, ask a lot of questions."

What don't you like about working at Bank of America?

"Being unorganized for the first three weeks of each month. Not actually helping the clients."

What suggestions do you have for management?

"Be consistent, believe in your team members, get organized and be more knowledgeable!"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Support Manager

What do you like about working at Bank of America?

"The scheduling freedom I have and the relationships I have built."

Do you have any tips for others interviewing with this company?

"Honestly I do not. Simply express your wants to your interviewer."

What don't you like about working at Bank of America?

"The lack of career growth opportunities. New management have it made it clear on several occasions."

What suggestions do you have for management?

"Listen more to your SMEs. I have made many recommendations on what needs to be done and they were not listened too."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Foreclosure Technician
Person You Work For 4.1 / 5 People You Work With 4 / 5 Work Setting 4.1 / 5
Support You Get 4.1 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.1 / 5
Company Culture 3.8 / 5 Way You Work 4.3 / 5
Client Relations Specialist
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.9 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Funder

"This was a temp agency positioin for which I filled in for a couple months."

What do you like about working at Bank of America?

"I learned about loan funding."

What don't you like about working at Bank of America?

"No job growth."

What suggestions do you have for management?

"The manager was never in the office."

Senior Support Specialist

What do you like about working at Bank of America?

"Team that I was assigned to was the only thing great and of course seeing some old friends."

Do you have any tips for others interviewing with this company?

"Make sure you'll be accepting to slave work, low pay and nit picky bosses not accepting to human error."

What don't you like about working at Bank of America?

"Do Not ReHire policy is unfair, cut throat and discrimination. You're on there for life! There is no statute of limitations. They choose who they want to clear the record for. There are VP's who fist fought walking around in that company. But, don't give a 2 week notice and you're out forever."

What suggestions do you have for management?

"To remove such policy after 7 years, since most people have great experience to offer the company."

Manager

"Work experience has improved since Bank of America took over."

What do you like about working at Bank of America?

"The people were great and I had a strong support team."

What don't you like about working at Bank of America?

"Lack of positive feedback to the teams to boost morale."

What suggestions do you have for management?

"More training on personnel management."

Mortgage Underwriter

What do you like about working at Bank of America?

"Coworkers."

What don't you like about working at Bank of America?

"Micro managing."

QA Research Analyst

"BOA has a very high standard in IT development, It thus is great for career development."

What do you like about working at Bank of America?

"Various tools, environment and application are available for use for development and provide great and very frequent trainings."

Do you have any tips for others interviewing with this company?

"Countrywide is now Bank of America, and I am not sure about changes that may have been made."

What don't you like about working at Bank of America?

"Although the career opportunity that BOA provides beats all other issues, countrywide does not provide great compensation, packages and no bonuses."

What suggestions do you have for management?

"I understand the mortgage crises may have impacted Countrywide negatively, but it should have a better employee satisfaction process."

QA Research Analyst

"Great opportunity, very diverse tools and applications available."

What don't you like about working at Bank of America?

"Need more work in employee relationship building."

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