Bank of America Employee Reviews for Customer Service Agent
Browse Bank of America Reviews by Job Title →Customer Service Agents at Bank of America give their company a 4.9 out of 5.0, while the average rating for Bank of America is 4.1, making them 18% happier than every other employee at Bank of America and 33% happier than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
What do you like about working at Bank of America?
"Dedicated culture to always improve the quality/accuracy of customer care."
Do you have any tips for others interviewing with this company?
"Always dress appropriately, investigate the company you are interested in so that you know want they do, the major players, the recent company achievements or awards..."
What don't you like about working at Bank of America?
"Limitation in helping, other departments, when I could help with the proper education and access."
What suggestions do you have for management?
"Be willing to accept suggestions for improvement in job performance, i.e., education for other areas of the company to improve first call resolution."
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Hybrid Remote, Personal Lines Account Executive
Remote - $65,000 - $80,000 per year
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