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Working at Bank of America in Scranton, PA: 2 Employee Job Reviews by Real Employee working in Scranton, PA Area

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On average, employees in Scranton, PA at Bank of America give their company a 4.4 rating out of 5.0 based on 2, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in Scranton, PA are Customer Service Representatives submitting an average rating of 4.2 and Senior Operations Analysts with a rating of 4.3.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I've worked for the Bank of America/Countrywide Home Loans and Countrywide Bank since 2006 and absolutely loved it. My career was exciting and I found many long term friends through B of A. I learned much as an EA working in several departments and really enjoyed my time with the bank. Their training courses, modules, on the job training and management are stellar. My overall experience was excellent and I'd love to work for them again if given the opportunity."
Posted 10 years ago in Thousand Oaks, CA

Working at Bank of America in Scranton, PA: 2 Employee Reviews

Customer Service Representative

What do you like about working at Bank of America?

"Working with the company is beneficial. I have learned many things about banking while I have been there."

Do you have any tips for others interviewing with this company?

"Don't be afraid to ask a lot of questions. The company does have a lot of benefits as well as education opportunities."

What don't you like about working at Bank of America?

"The job opportunities within are mainly call center positions. I am looking to get back out into the face to face customer service world."

What suggestions do you have for management?

"To expand branches for the bank within my local area and others. We lack location opportunities."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Operations Analyst

"A great place to start my career."

What do you like about working at Bank of America?

"Bank of America has a great corporate culture and as an employee you feel valued."

Do you have any tips for others interviewing with this company?

"Bank of America values professionalism and honesty. I would recommend being as prepared as possible for the interview (i.e., have a resume on hand)."

What don't you like about working at Bank of America?

"Currently there is not a lot of growth opportunity as I had hoped."

What suggestions do you have for management?

"Hold more meetings and encourage suggestions on how to better processes."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)

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