On average, employees in Bolingbrook, IL at Xerox give their company a 2.7 rating out of 5.0 based on 5, whereas overall Average Rating of Xerox is 3.6 out of 5.0 based on 408 Xerox Review Ratings. The happiest Xerox employees in Bolingbrook, IL are Anonymous Employees submitting an average rating of 3.5 and Technical Support Specialists with a rating of 3.0.
"I have never worked in an environment where the production administration treated you as you were just a thing to fill a seat. We were constantly being moved around from one section to another, reporting to someone else every 2 to 3 weeks. We were also consistently lied to by the management and forced to work mandatory overtime. We also have very little time between phone calls to complete the required data input to the system, as we were to do that while we had the customer on the phone so as to cram as many calls in as possible. The equipment was old and shoddy and the floor in the building needed to be repaired but the plan was to just move people to another area of the building and not fix the floor."
"The company needs to improve as a whole."
"It's just a check to me but it is not enough to live on."
"This company was ok but way too micro managed. I loved my job, just the place I worked for so much. They should have found better ways to utilize their company time."
What do you like about working at Xerox?
"I am empowered to make decisions and solve problems on every call. Nothing else."
Do you have any tips for others interviewing with this company?
"Yes, if you are not a part of the clique you won't get ahead."
What don't you like about working at Xerox?
"Everyone its not afforded development opportunities, the better you are at the job, the more stuck you are."
What suggestions do you have for management?
"Lead the team and allow deserving individuals to move ahead."
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