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Xerox Employee Reviews for Customer Care Associate

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Customer Care Associates at Xerox give their company a 2.6 out of 5.0, while the average rating for Xerox is 3.6, making them 32% less happy than every other employee at Xerox and 27% less happy than every other Customer Care Associate on CareerBliss - the happiest Customer Care Associates work for Fiserv.

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2.6
Average Rating
(based on 1 Customer Care Associate Review Rating)
Customer Care Associate
in Bolingbrook, IL

What do you like about working at Xerox?

"I am empowered to make decisions and solve problems on every call. Nothing else."

Do you have any tips for others interviewing with this company?

"Yes, if you are not a part of the clique you won't get ahead."

What don't you like about working at Xerox?

"Everyone its not afforded development opportunities, the better you are at the job, the more stuck you are."

What suggestions do you have for management?

"Lead the team and allow deserving individuals to move ahead."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
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