Customer Care Associates at Xerox give their company a 2.6 out of 5.0, while the average rating for Xerox is 3.6, making them 32% less happy than every other employee at Xerox and 27% less happy than every other Customer Care Associate on CareerBliss - the happiest Customer Care Associates work for Fiserv.
What do you like about working at Xerox?
"I am empowered to make decisions and solve problems on every call. Nothing else."
Do you have any tips for others interviewing with this company?
"Yes, if you are not a part of the clique you won't get ahead."
What don't you like about working at Xerox?
"Everyone its not afforded development opportunities, the better you are at the job, the more stuck you are."
What suggestions do you have for management?
"Lead the team and allow deserving individuals to move ahead."
Update your browser to have a more positive job search experience.
Upgrade My Browser