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4.7
Average Rating
(based on 11 DEFENDER Direct Review Ratings)
Company Culture
4.5
Growth Opportunities
4.5
People You Work With
4.8
Person You Work For
4.7
Rewards You Receive
4.8
Support You Get
4.8
Way You Work
4.9
Work Setting
4.6
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Customer Service Representative
in Rochester, NY

"I think that one thing that would help is if we did more on the job training, because this is how we will learn,"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Security Advisor
in Wauseon, OH

"My manager is great, I have no advice at this time for the management team. So far, so good in my book."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.7
DEFENDER Direct (13)

4.7 Highest Rated in this Industry is DEFENDER Direct (13)
1.8 Lowest Rated in this Industry is Hampton Forge (8)
3.4 Average of All Companies in this Industry (11,642)
Sales Clerk
in Dallas, TX

"Keep up the great work and positive attitude. It really does mean a lot to us when the managers and operations managers treat us just like we have always been there. I've never felt nervous and I'm excited to get up and go to work each day!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Phoenix, AZ

"You guys are doing a great job. I really enjoyed the training program, and the hiring process was very smooth."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Security Clerk
in Middleville, MI

"I woudl like better communication to SM's from Indy regarding what we are taught regarding training and payroll, create simulated experience to work on 3ps and pulse."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Branch Assistant
in Minneapolis, MN

"All the managers I've met have been extremely nice and helpful. Everyone is pleasant and encouraging to new employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Securities Agent
in Phoenix, AZ

"Too new to observe anything that I would provide to a manager at this point. If anything the TRAINING was excellent provided by Norbel."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Security Worker
in Tempe, AZ

"Try not to let our SA get burn out. We need to make sure that they have what they need in the field."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Lawn Care Technician
in Zionsville, IN

"I don't have anything bad to say. Everyone is very upbeat so far but if I do come across something in the future, I will give suggestions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Installation Manager
in Phoenix, AZ

"Install manager of the Year - Great Experience"

What do you like about working at DEFENDER Direct?

"Flexibility. Ability to grow and manage a territory. The customer facing opportunities and being a trusted advisor"

Do you have any tips for others interviewing with this company?

"Be honest and willing to work hard, but the overall rewards can be great. Long hours and schedule unknown until the morning you arrive at work so planning all time off in advance is a must."

What don't you like about working at DEFENDER Direct?

"As changes were implemented they only lasted for a few weeks without a true indication of how well the changes were working."

What suggestions do you have for management?

"Be more engaged in the work/life balance of the installation technicians."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Security Advisor
in Jupiter, FL

"Easy job difficult company to work for"

What do you like about working at DEFENDER Direct?

"The pay was very good and the job was very easy."

Do you have any tips for others interviewing with this company?

"The only tip I have is to think to dress professionally."

What don't you like about working at DEFENDER Direct?

"The hour are very long no over time and you had to work six days a week."

What suggestions do you have for management?

"My manager was very intelligent and helpful, but as far as up management they to look at what is going on in the field."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Sales Representative

"Never know what to expect."

What do you like about working at DEFENDER Direct?

"I loved going in everyday with a new challenge at hand."

What don't you like about working at DEFENDER Direct?

"Some of the unstableness thaw was being created"

What suggestions do you have for management?

"Carefully review your superiors in charge."

Security Technician
in Pittsburgh, PA

"awesome"

What do you like about working at DEFENDER Direct?

"everything"

What don't you like about working at DEFENDER Direct?

"6 days a week work schedule."

What suggestions do you have for management?

"be more courteous to the security technicians."

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