"I love the interaction with the people and being around new and improving technology."
"You find the required tools available to help solving the problems but you don't have authorization to make a fast decision by yourself, and sometimes customers have to come another day because the responsible person who had the decision is off."
"The critical thinking involved is what I love."
"To be honest I would not like to be a support analyst again, I would rather be on field or be in network architecture where I can learn new things and use my knowledge to successfully complete the task assigned."
"While I hated not being able to advance, and I ended up burning out from doing the same thing day in and day out for 4 years, I did love the convenience and atmosphere in the company. My coworkers and management were very friendly and were always willing to help."
"Its great for whoever is interested in it."
"I do enjoy the Technical Support Analyst position and actually find it almost relaxing compared to QA, but I would like to get back to a QA position."
"I love that fact that I get a chance to learn more about the hardware as well as software that I did not have the knowledge of before"
"Love a challenge. Fixing issues related to life safety is very important. Love paying attention to detail. Love working with engineering on new products and help developing them. Hate... nothing."
"Heavy calls and no recognition or reward for high statistical performance and exceptional service."
"I loved working with internal customers. I hated being micromanaged."
"Being in application security support, I talked with various kinds of people, it's interesting."
"Variety of things to do, never repetitive or boring."
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