470 Technical Support Analyst Reviews

"While I hated not being able to advance, and I ended up burning out from doing the same thing day in and day out for 4 years, I did love the convenience and atmosphere in the company. My coworkers and management were very friendly and were always willing to help."

"Its great for whoever is interested in it."

"I do enjoy the Technical Support Analyst position and actually find it almost relaxing compared to QA, but I would like to get back to a QA position."

"I love that fact that I get a chance to learn more about the hardware as well as software that I did not have the knowledge of before"

"Love a challenge. Fixing issues related to life safety is very important. Love paying attention to detail. Love working with engineering on new products and help developing them. Hate... nothing."

"Heavy calls and no recognition or reward for high statistical performance and exceptional service."

"I loved working with internal customers. I hated being micromanaged."

"Being in application security support, I talked with various kinds of people, it's interesting."

"Variety of things to do, never repetitive or boring."

"It's not too bad, just not my cup of tea. I can get emotional very easily when it comes to the public."

"I love talking and helping users with their issues. Hate when the users are angry before you get to them to fix the issue, harder to get what's wrong out of them."

"I love the feeling you get when you can actually help someone solve a problem that's bothering them, but I hate it when people refuse to listen to you, or are just so stupid that no matter what you say, they just can't understand (fortunately the latter is fairly rare in corporate settings). What I would really like to do, though, is get into either training or technical writing."

"I love when everything goes smooth and you can help the person with the issue solve the problem. I hate when the the person with the issue is uncooperative in solving the issue."

"It was a position where I got to work with a lot of detail oriented people who were passionate about their work. Very good experience."

"Having the ability to work and help many people."