"I love the interaction with the people and being around new and improving technology."
"You find the required tools available to help solving the problems but you don't have authorization to make a fast decision by yourself, and sometimes customers have to come another day because the responsible person who had the decision is off."
"The critical thinking involved is what I love."
"To be honest I would not like to be a support analyst again, I would rather be on field or be in network architecture where I can learn new things and use my knowledge to successfully complete the task assigned."
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