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470 Technical Support Analyst Reviews

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"Supporting the technology for the teachers and students is something that I have enjoyed since my first day. There are teachers that are constantly finding new ways to implement new technology and keep the interest of the students during instructional time. It is definitely one of the most fulfilling things I have ever done."
Posted 10 years ago in Douglasville, GA
Technical Support Analyst at AT&T
Person You Work For 4.8 / 5 People You Work With 4.7 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3.9 / 5
Technical Support Analyst at Star2Star Communications
in Sarasota, FL

What do you like about working at Star2Star Communications?

"The people I deal with on a day to day basis are great if there on the phone or in person"

Do you have any tips for others interviewing with this company?

"Try to be as honest and truthful and humble as you can be. Showing off, and stroking your own ego will not get you a job here."

What don't you like about working at Star2Star Communications?

"That I have to leave the fish bowl to get a cup of coffee ( fishbowl is our network operations center)"

What suggestions do you have for management?

"That TSG should get what ever they want as were the most important department in the company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Analyst at lotus lotus
in Mountain View, CA
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.9 / 5 Way You Work 3.9 / 5
Technical Support Analyst at VITEC Solutions
in New York, NY
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 3.2 / 5
Support You Get 5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Analyst at Intelliteach
in Atlanta, GA

What do you like about working at Intelliteach?

"Absolutely nothing. It's the sorriest excuse for a company I've ever worked for."

Do you have any tips for others interviewing with this company?

"Stay as far away from this company as you possibly can. All they give a damn about is how much they make and the bonous they tack on for it at the end of the year. In the year I was there 80 people were either fired or quit. It's nothing more than a revolving door. This company is a joke. My name is Matt Jackson and you can give people my identity all you want because I don't have to hide who I am or act shady behind people's backs. I'm beyond the point of speaking in a professional manner about these guys. I am burning this bridge to the ground because theres nothing they can say or do that will ever effect my future career. I now work for myself and make 8 times what I was making there."

What don't you like about working at Intelliteach?

"Pretty much everything. Management are a bunch of morons who don't care about any of their employees and they are hiring entry level techs who know absolutely nothing about technical support, to support law firms at $12 an hour. You can barely get by on that these days. They won't allow you any over time. No one communicates with anyone at that place. The CEO has absolutely no idea what goes on in his company. I've never been so disgusted in my entire life at the way these people do business."

What suggestions do you have for management?

"Learn to do your job and not backstab employess who actually come in and show up for work and pull their weight around there including the weight of half the idiots that don't have an inkling of a clue on how to support anyone let alone a law firm. Start treating people equally and with respect even though they are different and choose not to get ahead by kissing ass. Stop firing veterans who know what they are doing and continuously bring in good reviews for your company. Stop micromanaging and let people work the way in which it suits them best as long as they are following policy. Stop changing policy and not making it known so you can have false reasons to fire people because you dont' like them or you have to cut people. (When you fired me for such a false reason you didn't even have the decency to look me in the face and start at the ground the entire time we were int he meeting.) You are the essence of greedy corporate America."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Technical Support Analyst at HireRight
in Irvine, CA
Person You Work For 3.4 / 5 People You Work With 4 / 5 Work Setting 2.7 / 5
Support You Get 2.2 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.5 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Technical Support Analyst at Bodycote
Person You Work For 5 / 5 People You Work With 4.5 / 5 Work Setting 3.4 / 5
Support You Get 2.9 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 3.7 / 5
Company Culture 4.9 / 5
Technical Support Analyst at Bryan Equipment Sales
Person You Work For 1.6 / 5 People You Work With 4 / 5 Work Setting 3.8 / 5
Support You Get 2.2 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 1 / 5
Company Culture 4.1 / 5 Way You Work 1.8 / 5
Technical Support Analyst at Sentara Healthcare
in Virginia Beach, VA
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 1.1 / 5
Technical Support Analyst at Integrated Healthcare Services
in Coral Springs, FL
Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2.6 / 5
Technical Support Analyst at Comcast
Person You Work For 4.8 / 5 People You Work With 4.7 / 5 Work Setting 3.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.2 / 5 Growth Opportunities 2 / 5
Company Culture 4.1 / 5 Way You Work 1.9 / 5
Technical Support Analyst at 3AM Technologies
in Aurora, OH

Please give us a one liner to describe this review.

"Good overall beginning IT experience."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.3 / 5
Company Culture 4 / 5 Way You Work 3.7 / 5
Technical Support Analyst at Iron Mountain Digital

Please give us a one liner to describe this review.

"A sweet face is nice, but a sweet interface is awesome!"

Person You Work For 4.5 / 5 People You Work With 3.5 / 5 Work Setting 4.5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Analyst at Vox Mobile
in Independence, OH
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Analyst at Information Technologies
in Scranton, PA

Please give us a one liner to describe this review.

"Company is on shaky ground."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3.7 / 5
Support You Get 3.5 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4.2 / 5
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