Employee Reviews (470 reviews)

• Technical Support Analyst @ Douglas County School District in Douglasville, GA

  "Supporting the technology for the teachers and students is something that I have enjoyed since my first day. There are teachers that are constantly finding new ways to implement new technology and keep the interest of the students during instructional time. It is definitely one of the most fulfilling things I have ever done."

• Technical Support Analyst @ Luxoft in Toronto, ON

  "Problem-solving: I often enjoy the challenge of analyzing and troubleshooting complex issues. They derive satisfaction from identifying and implementing solutions to help customers or end-users. Helping others: Supporting users and assisting them in resolving their technical issues can be rewarding. The feeling of making a positive impact on someone's day and enabling them to use technology effectively is fulfilling. Continuous learning: The role of a Support Analyst often involves working with a wide range of technologies and systems. This offers opportunities for ongoing learning and skill development, as they stay up-to-date with the latest tools and trends in the industry. Collaboration: Support Analysts frequently work closely with other teams, such as developers and engineers. This collaborative environment allows for knowledge sharing, fostering a sense of teamwork and camaraderie."