470 Technical Support Analyst Reviews
Submit a Review"I love the challenge of always having a new problem to solve. I don't really hate anything about it."
"I love the work to support end users."
"I enjoy getting to help people and learn new things."
"Unlike other technologies AS400 pretty stable."
"Supporting the technology for the teachers and students is something that I have enjoyed since my first day. There are teachers that are constantly finding new ways to implement new technology and keep the interest of the students during instructional time. It is definitely one of the most fulfilling things I have ever done."
"I like getting into the nitty-gritty of how things work and being able to resolve issues that my customers are experiencing."
"I like working with the students and faculty, and just having the chance to work on a variety of machines and software. I enjoy the challenge of working on a ticket from start to finish; from determining what the exact error(s) may be to devising the solution that fixes the problem.There's not much about the job I dislike but it would be great if I could get more insight into other staff's work, such as maintaining/upgrading hardware, working with servers and web pages, etc."
"I love that I get to help people with their issues on a daily basis. The job is fairly rewarding, especially when you have someone thank you for the job you are doing. The thing I dislike about this job is that theirs either no room for advancement most of the time or you feel stuck in a short period of time."
"I love working with people and solving problems. The only issue I have is that there is no room for advancement."
"I like to help clients with their technical problems, I will not say I hate any aspect of my job but there are times when the clients that are not at least a little bit knowledgeable of their own equipment require a bit more attention."
"Although the first impressions of a Tier 2 Analyst are not always the first experience an end user has with a company we should be the best and the last. I absolutely enjoy the challenge of taking what may have been a frustrating situation and creating a positive solution that leaves the client with a feeling of relief, and appreciation for me and the service that I am employed through."
"On the plus side, the work involves directly providing a solution to a problem that had been giving a lot of grief to the customer. The downside to that is the customer may well want to vent some frustration with their situation on me as their initial contact for support. A lot of 'baptism by fire' situations can occur, and these can be very stressful at the time, but they usually have positive long-term outcomes... One or two not so much, and never to be repeated, hopefully."
"The opportunities to see new technical tools and work in diverse environments."
What do you like about working at CNA Financial?
"The facilities are kept very clean. Retro office equipment that really works."
Do you have any tips for others interviewing with this company?
"Network with former and current employees. Have a very corporate image."
What don't you like about working at CNA Financial?
"Only managers are allowed to transfer to other departments without elaborate paperwork."
What suggestions do you have for management?
"Get involved with employees. Management is a responsibilty, not a sitting position."
Please give us a one liner to describe this review.
"Typical head hunters, making a crazy amount of money off me with no benefits"
What do you like about working at Find Great People?
"Nothing, terrible company would never work for again. Everybody needs to stay away!!"
Do you have any tips for others interviewing with this company?
"Dont interview ever with these guys. They are only after making money off your skills."
What don't you like about working at Find Great People?
"Liars, they told me that they had a set salary which was total bs"
What suggestions do you have for management?
"They have no idea how to manage employees. They're terrible human beings and need to be dealt with."
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