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Nordstrom Employee Job Reviews in the United States

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On average, employees at Nordstrom give their company a 4.1 rating out of 5.0 - which is 5% higher than the average rating for all companies on CareerBliss. The happiest Nordstrom employees are Business Managers submitting an average rating of 4.7 and Managers with a rating of 4.6.

40%
40%
15%
5%
0%
4.1
Average Rating
(based on 231 Nordstrom Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.7
Support You Get
4.0
Way You Work
4.2
Work Setting
4.2
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"Nordstrom has a strong reputation for being one of the largest, enduring businesses that remains profitable. As a family owned business, their business model remains dated but is proven effective. Nordstrom is a leader in high end fashion, fashion trends and has a limited number of very large stores across the nation. Nordstrom is also a primary source of label purchases such as Calvin Klein or Thomas Pink. Because of this, Nordstrom is seen a very high end distribution and department shopping paradise."
Posted 7 years ago in Palo Alto, CA
Chargeback Specialist

"I've worked for Nordstrom for 28 years. Started at the bottom and worked my way up to a corporate role as chargeback specialists. I loved my job and was very well respected in my position. Thank you!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Nordstrom Employee

"Nordstrom teaches you the skills to excel in the customer service industry."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.1
Nordstrom (308)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,535)
Nordstrom Employee

"Great people can garment not enough ability to get promoted"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Nordstrom Employee

"I’ve worked for Nordstrom for 6 years. They are truly an employee first company and are committed to improving their quality of life. They are incredibly responsive to employee survey feedback! Ultimately Nordstrom wants to be the top retailer in customer service and satisfaction. Highly recommend for anyone who is passionate about customer service and sales."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Nordstrom Employee

"Ended quickly. Too much stress and NO training. Second day I got there was told employee just tested positive for Covid. Saw a lot of questionable behavior related to Covid safety. Locker not functioning properly so LP had to break it open for me to get my purse-hence, no place to safely keep valuables. Zero training on register that is not particularly user friendly. Not worth it for temporary work."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Sales Associate

"I have worked for Nordstrom for 4 years. My managers have helped me grow as a sales person into a confident and driven one. My relationship building skills helped me a lot in this position as it generated more sales and more business for me."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Nordstrom Employee

"I’ve worked with Nordstrom since 2015 and fell in love with the management structure. Since then it has been on a downward hill and they can’t seem to make it work. Management takes on so much responsibility that they don’t have time to train their team properly. Along with not being paid additional for taking on added floor volume. It feels that senior management makes decisions without considering that all store locations are different."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Logistics Processor

"I had working at Macys for year. Which didn't work out because of employees benefit. I had decided to apply else where to see if anyone would call me back which one company did call me back. Nordstrom was one of the company's to call me back with in a week which I was very excited about. It was a different experience for me because I wasn't aware of the position I had applied for so I took one for the team and worked hard to get better at my position. Ever since then I loved my job."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Nordstrom Employee

"I worked for Nordstrom part-time as a cashier for just under a year to support myself through college. I will say that my experience there was a pleasant one. Overall, the atmosphere there was very team-based, and the employees there were a joy to work with. The only gripe I have is that their mentality is that of a customer is always right, which I feel should be used on a case by case basis."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Nordstrom Employee

"Great company to work for- with areas to challenge yourself and grow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Product Analyst

"At Nordstrom I was always able to have the freedom to work on a project the way I wanted, but also knew there was an entire team to help if needed. I also had every opportunity to share my work with upper level management."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Nordstrom Employee

"My former employer was Nordstomrack| Hautelook under Nordstrom Inc. The department I was under management had focused on micromanaging. They weren’t informative regarding projects. They’ve handled situations improperly. Which caused havoc for our team. Unfortunately, they’ve shown favoritism. It was hard to grow within the company due to they had positions made for others in the company. As for the compensation for the amount of work and deadlines needed to be increased. Overall with new management the company hasn’t evolved, especially for the work environment. Hopefully, a change will come within the company; since we’re in a pandemic."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Associate

"Great company to work for! Commissioned positions allow for competitive pay and atmosphere. Company morals shine through their trainers and employees. Lots of opportunity to move up and great compensation when you excel."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Nordstrom Employee

"I worked for Nordstrom since 2011 when I started as an intern. I had the opportunity to move up and grow my career with the company. I was challenged and given the tools and training to meet my goals."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Nordstrom Employee

"I worked for Nordstrom a little over 5 years and I loved it. They care about their employees and communities and do whatever they can to improve them. The management, benefits, and employees were all wonderful."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Nordstrom Reviews FAQs

Is Nordstrom a good company to work for?

Nordstrom has an overall rating of 4.1 Average Rating out of 5, based on over 231 Nordstrom Review Ratings left anonymously by Nordstrom employees, which is 5% higher than the average rating for all companies on CareerBliss. 95% of employees would recommend working at Nordstrom.

Does Nordstrom pay their employees well?

Nordstrom employees earn $34,500 annually on average, or $17 per hour, which is 48% lower than the national salary average of $66,000 per year. 115 Nordstrom employees have shared their salaries on CareerBliss. Find Nordstrom Salaries by Job Title.

How satisfied are employees working a Nordstrom?

95% of employees would recommend working at Nordstrom with the overall rating of 4.1 out of 5. Employees also rated Nordstrom 4.0 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.7 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Nordstrom?

According to our data, the highest paying job at Nordstrom is a Brand Manager at $251,000 annually. Browse Nordstrom Salaries by Job Profile.

What is the lowest paying job at Nordstrom?

According to our data, the lowest paying job at Nordstrom is a Customer Service Advocate at $16,000 annually. Browse Nordstrom Salaries by Job Profile.

What are the pros and cons of working at Nordstrom?

According to reviews on CareerBliss, employees commonly rated the pros of working at Nordstrom to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Nordstrom Employee Job Reviews by Location

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