American Express Employee Reviews for Customer Service Representative
Browse American Express Reviews by Job Title →Customer Service Representatives at American Express give their company a 4.3 out of 5.0, while the average rating for American Express is 4.1, making them 5% happier than every other employee at American Express and 12% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"They would let go 10 workers before making a dollar less."
What do you like about working at American Express?
"The benefits were good. That's it. Nothing else was good."
Do you have any tips for others interviewing with this company?
"Being jobless is better than working as a lower employee in this company."
What don't you like about working at American Express?
"The company is not fair. It doesn't treat employees like people. The just manage by pie chart and that's it."
What suggestions do you have for management?
"Get rid of TBASS. All it does is divide the workers. No one wants to help out of fear."
What do you like about working at American Express?
"They really want to help you reach your full potential and take care of you as an employee."
Do you have any tips for others interviewing with this company?
"Be confident and make sure to be very clear about your skills and what you can bring to the table."
What don't you like about working at American Express?
"Starting out at the bottom has made it hard to get to a position that I actually enjoy being in."
What suggestions do you have for management?
"Nothing. I think the company has a great strategy to help you succeed."
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $3 |
Average American Express Attributes by Customer Service Representative
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