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Delta Air Lines Employee Reviews for Customer Service Agent

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Customer Service Agents at Delta Air Lines give their company a 4.6 out of 5.0, while the average rating for Delta Air Lines is 4.2, making them 9% happier than every other employee at Delta Air Lines and 27% happier than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.

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4.6
Average Rating
(based on 3 Customer Service Agent Review Ratings)
Customer Service Agent
in Atlanta, GA
Person You Work For 4.8 / 5 People You Work With 4.3 / 5 Work Setting 4.6 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.3 / 5 Way You Work 4.6 / 5
Customer Service Agent
in Atlanta, GA
Person You Work For 3 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5
Customer Service Agent

What do you like about working at Delta Air Lines?

"Meeting new people from different places at the airport, the work environment and my job."

Do you have any tips for others interviewing with this company?

"Be yourself and relax."

What don't you like about working at Delta Air Lines?

"When there is a bad weather and passengers struggle to get to their destination."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Agent

"As an airline employee for this company, they don't care."

Do you have any tips for others interviewing with this company?

"Well, over the years they have done better since I've been gone."

What suggestions do you have for management?

"They need some work on team playing."

Average Delta Air Lines Attributes by Customer Service Agent

Company Culture
4.4
Growth Opportunities
4.6
People You Work With
4.7
Person You Work For
4.2
Rewards You Receive
4.9
Support You Get
4.9
Way You Work
4.8
Work Setting
4.7
Customer Service Agent

"Not bad, but every place has their issues."

What do you like about working at Delta Air Lines?

"I enjoyed the interaction with the passengers and the flying benefits."

Do you have any tips for others interviewing with this company?

"Be patient, and try not to get frustrated!"

What don't you like about working at Delta Air Lines?

"The unprofessional supervisors, and lack of information that was given to the staff."

What suggestions do you have for management?

"Treat your staff members with the respect in which they deserve."

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