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Charter Communications Employee Job Reviews in the United States

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27%
40%
23%
8%
2%
3.8
Average Rating
(based on 180 Charter Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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General Manager

What do you like about working at Charter Communications?

"I had complete control of the operation, including budgets once they had been approved."

Do you have any tips for others interviewing with this company?

"Generally they are a good company to work for, however you must now be satisfied with limited chances to move between disciplines."

What don't you like about working at Charter Communications?

"They have gone to a silo type management system which has removed the team concept."

What suggestions do you have for management?

"Before making changes take the feedback from the employees more seriously."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
System Technician

"poor"

What do you like about working at Charter Communications?

"I have learn many new things about how the cable system works and what it posiable in the future."

Do you have any tips for others interviewing with this company?

"To make sure that the company is going to work for you"

What don't you like about working at Charter Communications?

"There is not way to move up with in the company"

What suggestions do you have for management?

"To talk with the empolyees and take the sugguestion from them"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Retention Representative

What do you like about working at Charter Communications?

"I get paid really well for the type of work I do, most of my work is low stress, the problem is the environment with other employees, and leadership is hostile."

Do you have any tips for others interviewing with this company?

"Be ready to do countless hours of repetitive work everyday having all the same problems that one cares fix as easily as you can if you were given the opportunity."

What don't you like about working at Charter Communications?

"The leadership staff is hard to work with, most employees are zombie followers with no innovation."

What suggestions do you have for management?

"Listen to the frontline employees and let them have a say in company changes."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Computer Support Specialist

"I was happy that I was able to do something I went to school for."

What do you like about working at Charter Communications?

"I like working for my manager and troubleshooting telephone and computers."

What don't you like about working at Charter Communications?

"I just wish the company was more up to date on the technology for their customers."

What suggestions do you have for management?

"Listen to what the customers have to say and give them the advancement they are looking for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Retention Specialist

"Shocking growing experience."

What do you like about working at Charter Communications?

"The front line employees were great to work with, and the management helped me grow in patience and forgiveness."

Do you have any tips for others interviewing with this company?

"Plan on doing whatever they ask and them never listening or wanting to listen to anything you say."

What don't you like about working at Charter Communications?

"Flawless management 90+% of the problem with management issues, yet they spent 90+% of their time fixing the employees, the 5+% of the problem."

What suggestions do you have for management?

"They need to listen to their employees instead of paying millions for worse answers from consulting companies."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Direct Sales Representative

"Excellent experience building relationships, earning money."

What do you like about working at Charter Communications?

"Ability to work on my own and control my own salary. Rewarded for production."

Do you have any tips for others interviewing with this company?

"Make sure that you read the fine print and you are able to adapt to change on a constant basis."

What don't you like about working at Charter Communications?

"Compensation has been reduced by 25%. New management has made drastic changes without regard to the employee or outcome."

What suggestions do you have for management?

"Take care of existing customers and employees first. Make a plan and stick to it rather than constantly changing direction."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
PR Coordinator

What do you like about working at Charter Communications?

"Free services, my awesome boss and the flexibility with my schedule."

Do you have any tips for others interviewing with this company?

"Be confident and make sure it's a job you truly want. Make sure you can work for your boss."

What don't you like about working at Charter Communications?

"There is no room for advancement in my department. The raises could also be bigger."

What suggestions do you have for management?

"Quit hiring awful management. More employee perks and value employees more. Give more opportunity for advancement."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Inside Sales Account Executive

What do you like about working at Charter Communications?

"People."

What don't you like about working at Charter Communications?

"Vacation policies."

What suggestions do you have for management?

"Improve. Also make sure you have qualified folks at the helm and NOT folks who were grandfathered in."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Digital Cable Installer

What do you like about working at Charter Communications?

"I enjoyed the people I worked with. It was a friendly and fun atmosphere and I actually enjoyed going into work each morning."

What don't you like about working at Charter Communications?

"I felt I was not able to reach my full potential because of the lack of challenge and there was no room for advancement in the company."

What suggestions do you have for management?

"An enjoyable idea for improving confidence in an office is to have a few funny competitions as chances for everyone to show their strong points, and banding together for a general reason."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Headend Engineer

"Good work environment, no chance for advancement."

What do you like about working at Charter Communications?

"Good people and good working environment. The company stays ahead of demand."

Do you have any tips for others interviewing with this company?

"Have a solid background in the field unless you're applying to be an installer."

What don't you like about working at Charter Communications?

"No advancement opportunities, little money compared to other cable companies."

What suggestions do you have for management?

"Don't treat the people who work for you like numbers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Media Manager

What do you like about working at Charter Communications?

"Nothing at all. I left that company after lack of sleep, complete frustration and headaches."

Do you have any tips for others interviewing with this company?

"Do not go there. I was warned by friends and family and did not listen."

What don't you like about working at Charter Communications?

"The people were dishonest, backstabbers. Everyone talks about each other via their IM. I saw fighting and crying often in my few months on the job."

What suggestions do you have for management?

"Management is a large part of the problem, at least for me."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Senior Account Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 3.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5
Sales Representative
Rewards You Receive 5 / 5 Growth Opportunities 2 / 5 Company Culture 5 / 5
Way You Work 5 / 5
Trainer
Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 3.2 / 5
Support You Get 2.2 / 5 Rewards You Receive 2.6 / 5 Growth Opportunities 2.1 / 5
Company Culture 3.2 / 5 Way You Work 2.1 / 5
ROC Manager
Person You Work For 4 / 5 People You Work With 4.4 / 5 Work Setting 4.3 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 3 / 5
Company Culture 3.9 / 5 Way You Work 4.4 / 5

Charter Communications Reviews FAQs

Is Charter Communications a good company to work for?

Charter Communications has an overall rating of 3.8 Average Rating out of 5, based on over 180 Charter Communications Review Ratings left anonymously by Charter Communications employees, which is 3% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at Charter Communications.

Does Charter Communications pay their employees well?

Charter Communications employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 96 Charter Communications employees have shared their salaries on CareerBliss. Find Charter Communications Salaries by Job Title.

How satisfied are employees working at Charter Communications?

90% of employees would recommend working at Charter Communications with the overall rating of 3.8 out of 5. Employees also rated Charter Communications 3.5 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.2 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Charter Communications?

According to our data, the highest paying job at Charter Communications is a Senior Counsel at $250,000 annually. Browse Charter Communications Salaries by Job Profile.

What is the lowest paying job at Charter Communications?

According to our data, the lowest paying job at Charter Communications is a Customer Service Telemarketer at $16,000 annually. Browse Charter Communications Salaries by Job Profile.

What are the pros and cons of working at Charter Communications?

According to reviews on CareerBliss, employees commonly rated the pros of working at Charter Communications to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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