Working at Charter Communications in Louisville, KY: 13 Employee Job Reviews by Real Employee working in Louisville, KY Area

"This company is a great place to work with amazing benefits available and lots of advancement opportunities!"

"A great company who values their employees. If you are interested in a career with the potential to advance your career, this is a great company. Leadership and HR has the employee's interest first. They ensure employee's are happy and work hard to ensure everyone's voice is heard. Job is hectic and very fast-paced."

"Worked there for 6 months so far. It is pretty laid back and there is always opportunity for new positions."

"Amazing team in Lousville, KY."

"Sales first, support second."

What do you like about working at Charter Communications?

"I enjoy the variety and direct customer interaction on a daily basis. I enjoy sitting in an air conditioned building and making a good wage for what I do."

Do you have any tips for others interviewing with this company?

"Make sure that your answers are customer focused, the technical stuff they will teach you."

What don't you like about working at Charter Communications?

"I do not like how petty some of the managers are. I do not like that in order to be promoted you have to be in a certain range of intelligence so as not to upset the balance of incompetence at the manager lever. I do not like be passed over for promotion so that less qualified individuals can be promoted in order to build a certain dynamic also known as favoritism. I do not like being handed canned responses or feedback when asked why I was not promoted, I do not like being told I am doing fine but then the next week being told that I'm not doing fine."

What suggestions do you have for management?

"Create a clear understanding of metrics for all employees. Get rid of the managers who are afraid that a competent person will call them out for not A) doing their job, and B) not knowing how to do their job. Get rid of lazy workers. I actually like that you have started using the supervisors to do the initial hiring interviews, that was a great move."

What do you like about working at Charter Communications?

"I get paid really well for the type of work I do, most of my work is low stress, the problem is the environment with other employees, and leadership is hostile."

Do you have any tips for others interviewing with this company?

"Be ready to do countless hours of repetitive work everyday having all the same problems that one cares fix as easily as you can if you were given the opportunity."

What don't you like about working at Charter Communications?

"The leadership staff is hard to work with, most employees are zombie followers with no innovation."

What suggestions do you have for management?

"Listen to the frontline employees and let them have a say in company changes."

"Company in need of improvement."

"Was very happy where I was, looking for similar culture or ability to create this culture."

"Over-all positive work experience."

What do you like about working at Charter Communications?

"Decent pay for the area."

What don't you like about working at Charter Communications?

"Inflexibility of management for personal issues."

What do you like about working at Charter Communications?

"Working with good people in a clean, friendly environment."

What don't you like about working at Charter Communications?

"Selling product."

What suggestions do you have for management?

"Stop making CSR's sell product, that is what the sales department is for."

"Good place to work when I first started working here."

What do you like about working at Charter Communications?

"It was good employees and good learning problem from the start."

What don't you like about working at Charter Communications?

"The way it turned out in the end where we had to sell to people whose service we could not fix. Not a great stable environment in the end."

What suggestions do you have for management?

"Not to make us sales people when our job title and duties were just to fix the service and nothing more. We needed less sales for that reason alone."