Charter Communications Employee Reviews for Retention Specialist
Browse Charter Communications Reviews by Job Title →Retention Specialists at Charter Communications give their company a 3.2 out of 5.0, while the average rating for Charter Communications is 3.8, making them 17% less happy than every other employee at Charter Communications and 12% less happy than every other Retention Specialist on CareerBliss - the happiest Retention Specialists work for Dynetech.
"Working for Charter Communications has been very exciting for me because I am able to assist the customer in a way that I know best. They have clear set goals and are very ambitious. They could use more guidance when it comes to working as a team considering the information that is relayed to the customers."
"They care too much about profits and not enough about employees and customers."
Average Retention Specialist Ratings in the Past 9 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $3 |
| 2013 | $2 |
| 2019 | $4 |
"Shocking growing experience."
What do you like about working at Charter Communications?
"The front line employees were great to work with, and the management helped me grow in patience and forgiveness."
Do you have any tips for others interviewing with this company?
"Plan on doing whatever they ask and them never listening or wanting to listen to anything you say."
What don't you like about working at Charter Communications?
"Flawless management 90+% of the problem with management issues, yet they spent 90+% of their time fixing the employees, the 5+% of the problem."
What suggestions do you have for management?
"They need to listen to their employees instead of paying millions for worse answers from consulting companies."
Average Charter Communications Attributes by Retention Specialist
What do you like about working at Charter Communications?
"The environment."
Do you have any tips for others interviewing with this company?
"Not a good place to work."
What don't you like about working at Charter Communications?
"The pay and the benefits, the lack of professionalism with upper management."
What suggestions do you have for management?
"Learn how to be managers."
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