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Charter Communications
(247 reviews) Submit Review
Industry: Broadcasting · HQ: St Louis, MO · https://www.charter.com

Charter Communications Employee Job Reviews in the United States

Browse Charter Communications Reviews by Job Title →

On average, employees at Charter Communications give their company a 3.8 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest Charter Communications employees are Supervisors submitting an average rating of 4.5 and Customer Service Representatives with a rating of 4.3.

27%
40%
23%
8%
2%
3.8
Average Rating
(based on 180 Charter Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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Customer Service Representative
in Enfield, CT

"Satisfied."

What do you like about working at Charter Communications?

"Great Leadership."

What don't you like about working at Charter Communications?

"Limited Schedules."

What suggestions do you have for management?

"Offer more flexibility regarding scheduling."

Broadband Sales Specialist
in Walker, MI

What do you like about working at Charter Communications?

"To be honest, the money is the biggest driver for me."

What don't you like about working at Charter Communications?

"I feel that all the call centers across the US need to be on the same page, which is what they seem to finally be working towards."

What suggestions do you have for management?

"To be understanding, not everyone is on the same level at all times."

Company-Industry Rating Comparison

3.8
Charter Communications (247)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Casting Coordinator
in Pasadena, CA

"Opportunity to expand."

What do you like about working at Charter Communications?

"Everything. I love about being a producer, casting director, and my employees and team."

What don't you like about working at Charter Communications?

"Dismissing people from there jobs, letting them go."

What suggestions do you have for management?

"Buy better lunch for the cast, pizza everyday is not healthy."

Video Technician
in Murfreesboro, TN

What do you like about working at Charter Communications?

"Good benefits."

What don't you like about working at Charter Communications?

"No growth opportunities for current employees."

What suggestions do you have for management?

"Better career opportunities."

Network Technician
in Worcester, MA

"Good place to learn."

What do you like about working at Charter Communications?

"Great experience, good atmosphere, good training opportunities."

What don't you like about working at Charter Communications?

"Compensation, advancement opportunities."

What suggestions do you have for management?

"Provide better career opportunities, listen to employee surveys."

Senior Security Consultant
in Newtown, CT

"This is a very good client I have worked for so far..."

What do you like about working at Charter Communications?

"Great IT security environment."

Client Services Manager
in Newtown, CT

"It gave me the skills and experience for a lifetime."

High Speed Data Specialist
in Louisville, KY

"Good place to work when I first started working here."

What do you like about working at Charter Communications?

"It was good employees and good learning problem from the start."

What don't you like about working at Charter Communications?

"The way it turned out in the end where we had to sell to people whose service we could not fix. Not a great stable environment in the end."

What suggestions do you have for management?

"Not to make us sales people when our job title and duties were just to fix the service and nothing more. We needed less sales for that reason alone."

Director of Finance
in Long Beach, CA

"Company going through a difficult time now."

Customer Care Advocate
in Saint Louis, MO

What do you like about working at Charter Communications?

"I was in the position to help customers no matter what the issue was. I had the access to fix any and every issue."

What suggestions do you have for management?

"All management needs to be on the same page."

Sales Representative
in Irwindale, CA

What do you like about working at Charter Communications?

"Working with a state of the art technology and being able to share that knowledge with any regular person."

Do you have any tips for others interviewing with this company?

"Be streamlined and learn as much as you can as fast as you can and get to a senior sales spot fast."

What don't you like about working at Charter Communications?

"Micro managed employees too much."

What suggestions do you have for management?

"Relax with too many rules and offer more senior sales positions/shifts."

Customer Service Representative

"Not a desk type person for 8+ hours a day."

What do you like about working at Charter Communications?

"The free cable, that's about it."

What don't you like about working at Charter Communications?

"My job I had."

What suggestions do you have for management?

"Real world knowledge before hire."

High Speed Data Specialist

"They have outsourced much of their support work to India and the Philippines."

Account Executive

What do you like about working at Charter Communications?

"Listening to clients complain."

What don't you like about working at Charter Communications?

"Terrible managers, billing and buying was confusing for clients."

What suggestions do you have for management?

"They need to fix their retail side - it does affect their ad sales side."

Retention Specialist
in Irwindale, CA

What do you like about working at Charter Communications?

"The environment."

Do you have any tips for others interviewing with this company?

"Not a good place to work."

What don't you like about working at Charter Communications?

"The pay and the benefits, the lack of professionalism with upper management."

What suggestions do you have for management?

"Learn how to be managers."

Charter Communications Reviews FAQs

Is Charter Communications a good company to work for?

Charter Communications has an overall rating of 3.8 Average Rating out of 5, based on over 180 Charter Communications Review Ratings left anonymously by Charter Communications employees, which is 3% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at Charter Communications.

Does Charter Communications pay their employees well?

Charter Communications employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 96 Charter Communications employees have shared their salaries on CareerBliss. Find Charter Communications Salaries by Job Title.

How satisfied are employees working at Charter Communications?

90% of employees would recommend working at Charter Communications with the overall rating of 3.8 out of 5. Employees also rated Charter Communications 3.5 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.2 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Charter Communications?

According to our data, the highest paying job at Charter Communications is a Senior Counsel at $250,000 annually. Browse Charter Communications Salaries by Job Profile.

What is the lowest paying job at Charter Communications?

According to our data, the lowest paying job at Charter Communications is a Customer Service Telemarketer at $16,000 annually. Browse Charter Communications Salaries by Job Profile.

What are the pros and cons of working at Charter Communications?

According to reviews on CareerBliss, employees commonly rated the pros of working at Charter Communications to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Charter Communications Employee Job Reviews by Location

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