Working at Charter Communications in Walker, MI: 2 Employee Job Reviews by Real Employee working in Walker, MI Area

Item: Charter Communications
Rating: 3.4
Author: Retention Advisor

Browse Charter Communications Reviews by Job Title →

On average, employees in Walker, MI at Charter Communications give their company a 1.7 rating out of 5.0 based on 2, whereas overall Average Rating of Charter Communications is 3.8 out of 5.0 based on 247 Charter Communications Review Ratings. The happiest Charter Communications employees in Walker, MI are Retention Advisors submitting an average rating of 3.4 and Broadband Sales Specialists with a rating of 2.1.

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27%

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23%

3.8

Average Rating

(based on 180 Charter Communications Review Ratings)

Ratings by Category

Company Culture

3.5

Growth Opportunities

3.2

People You Work With

4.3

Person You Work For

4.0

Rewards You Receive

3.6

Support You Get

3.7

Way You Work

3.9

Work Setting

3.8

Working at Charter Communications in Walker, MI: 2 Employee Reviews

Retention Advisor

in Walker, MI

"I worked for Charter for 2 years in their cancellation dept., aka retention. Horribly stressful job. Nothing is consistent, impossible to advance, management rules by fear and negative reinforcement. The script you have to read no matter what the customer on the phone says! Constant fear of losing your job. Impossible to get a vacation day off! Decent pay ($21/hr with commission); free cable/internet, good benefits."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5

Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5

Company Culture 1 / 5 Way You Work 3 / 5

Broadband Sales Specialist

in Walker, MI

What do you like about working at Charter Communications?

"To be honest, the money is the biggest driver for me."

What don't you like about working at Charter Communications?

"I feel that all the call centers across the US need to be on the same page, which is what they seem to finally be working towards."

What suggestions do you have for management?

"To be understanding, not everyone is on the same level at all times."