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CarMax Employee Job Reviews in the United States

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22%
33%
29%
10%
6%
3.5
Average Rating
(based on 98 CarMax Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
2.9
People You Work With
4.1
Person You Work For
3.7
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.6
Work Setting
3.6
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Business Office Associate

"Good Experience. The training was very thorough."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CarMax Employee

"I worked for Carmax for 3 years, in 3 different roles, and I found them to be an amazing employer. The catered to my needs, and gave me the training I needed to succeed in each of my roles. I would recommend Carmax to anyone looking for quality employment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Shop Manager

"great company. I would recommend it to anyone."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
CarMax Employee

"Great company providing reasonable cost cars to customers. However, I believe their training programs need updating and improvement. The company stresses team work but instills an overly competitive environment where questions are not suggested if you want to rise up the ladder. Although this company does will for those on the top in each department, it does not do so for those starting off in the automobile industry."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5
CarMax Employee

"Nice people and I feel this is a good company for many."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
CarMax Employee

"Covered parking, nice facility, some good managers, many awesome and helpful co-workers.. Great place to work if you enjoy being micromanaged and you thrive in a stressful environment for little more than minimum wage. Many incompetent and lazy managers, extreme micro-management every minute you're there, many processes need to be better streamlined, too many "Chiefs" and not enough "Indians", high employee turnover, bonus is hard to get each month because the matrix changes as to what is expected of an associate. My training class started with 30 people. Less than two months later, only six were still there. Very poor training; learned most everything once I was on the call floor. My advice to the company? Hire managers that can lead and know how to train and handle people rather than bringing in those who did well at the retail store level and then bringing them into a call center environment. Don't continue to ask associates to do more work and complete more tasks in the same amount of time and then use the reduced productivity to chip away at potential bonuses. Many managers were unsure of how to answer basic questions that would come up daily, and many seemed uncomfortable with that and made themselves scarce, making it nearly impossible to find a manager when one was needed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
CarMax Employee

"It's a great organization to work at, very skilled and talented people with helping nature. A very positive environment with a good work culture. Flexible working hours. Gym and indoor basketball court on campus."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CarMax Employee

"It's a great company and has a really good culture. The pay and incentives are good, but not as good a tech companies in Silicon Valley."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
CarMax Employee

"I’ve worked with CarMax since July 2019. I found this job as a gateway towards building a strong foundation in the work field. I have enhanced many of my abilities by the help of the individuals who work there as well. The work at one of the most successful storefronts in nation and we are composed of individuals who are groomed leaders of the future."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Line Production Manager

"I’ve worked for Carmax for over 8 years. During those 8 years I was able to move up from a detailer to a Line production manager. The company will take care of its employees as long as they are doing there job at the level they expect."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Consultant

"Excellent Company to work for!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
CarMax Employee

"CarMax is a good company to work for. My time here has been very fruitful thanks to their training and mentorship program. I was able to become an efficient sales consultant and excel because of their training. I would recommend anyone to work here because of that fact and the fact that they have a strong team environment. It’s a good company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CarMax Employee

"I have worked for CarMax for several years. It has been a great company to work for. As the company changes its time for me to change also."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
CarMax Employee

"Growing company. Currently working towards changing culture for the best. CarMax is a good company to work. Still needs to improve some internal operations."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Business Systems Associate

"Carmax has great benefits and is a very enjoyable place to work"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

CarMax Reviews FAQs

Is CarMax a good company to work for?

CarMax has an overall rating of 3.5 Average Rating out of 5, based on over 98 CarMax Review Ratings left anonymously by CarMax employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at CarMax.

Does CarMax pay their employees well?

CarMax employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 48 CarMax employees have shared their salaries on CareerBliss. Find CarMax Salaries by Job Title.

How satisfied are employees working at CarMax?

84% of employees would recommend working at CarMax with the overall rating of 3.5 out of 5. Employees also rated CarMax 3.5 out of 5 for Company Culture, 3.2 for Rewards You Receive, 2.9 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at CarMax?

According to our data, the highest paying job at CarMax is a Director of Loss Prevention at $151,000 annually. Browse CarMax Salaries by Job Profile.

What is the lowest paying job at CarMax?

According to our data, the lowest paying job at CarMax is a Auto Detailer at $16,000 annually. Browse CarMax Salaries by Job Profile.

What are the pros and cons of working at CarMax?

According to reviews on CareerBliss, employees commonly rated the pros of working at CarMax to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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