CarMax Employee Reviews for Sales Consultant
Browse CarMax Reviews by Job Title →Sales Consultants at CarMax give their company a 3.5 out of 5.0, while the average rating for CarMax is 3.5, making them just as happy as every other employee at CarMax and 8% less happy than every other Sales Consultant on CareerBliss - the happiest Sales Consultants work for Good Feet.
"I've worked for Carmax for 3 years and they consistently innovate and improve their processes. Associates are treated like family and are able to partner with one another with ease. Overall a great environment to work in."
"Excellent Company to work for!"
Average Sales Consultant Ratings in the Past 10 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $4 |
| 2013 | $1 |
| 2014 | $3 |
| 2020 | $4 |
"I have been with CarMax as a Sales Consultant for 16 months. I am paid by commission only and would prefer a position with steady hours and steady pay."
"I've worked in sales at CarMax since December of 2012. If you have a family to feed, the 100% commission environment may not be for you. You spend a long time on your feet, so you will need to invest in a pair of comfortable shoes. CarMax Sales Consultants have a very high turnover rate. The pay is less than consistent, and it can be difficult to make ends meet. It is a suitable lily pad job; many professionals who are in-between jobs land here and eventually jump to something else."
Average CarMax Attributes by Sales Consultant
"Was micromanaged to the point of exhaustion."
What do you like about working at CarMax?
"The coworkers were helpful, friendly and making the most of a bad situation."
Do you have any tips for others interviewing with this company?
"Don't answer the phone when they call to set up the initial interview. If you must interview with this company, ask sales people who have been there for 6 months to 2 years what the actual average monthly pay is, and what the turnover rate is. Chances are both with be significantly different than what your interviewer tells you."
What don't you like about working at CarMax?
"Massive micromanagement. Management's role seemed to consist entirely of making observations, writing reviews based on those observations, then providing the sales people the opportunity to read and sign those reviews."
What suggestions do you have for management?
"Pay your sales people something close to an industry standard for automobile sales. This is especially necessary considering your salespeople have to put up with all of the negatives associated with any selling job, as well as with the constant input from management regarding what they should be doing better."
"Crippling management that can not think. Mindless robots that follow the script."
What do you like about working at CarMax?
"Do not like anything about this company."
Do you have any tips for others interviewing with this company?
"Yes - get a job somewhere else."
What don't you like about working at CarMax?
"Let's face it, if this company was doing well the employee turnover would not be so high. Yes the car industry has a high turnover but at CarMax it is extraordinarily high. Many people are looking for jobs to get over these hard times however the CarMax way is not your answer. While training they build themselves up by presenting you with brainwashing videos over and over and about the forth week of training you better be ready to drink the cool-aid. No support system the management, has no clue about any company resources and if you have question about benefits they tell you to call an 800 number and speak to a third party provider that has no clue. Do yourself a favor and find a job at McDonalds at least they do not lie about the job and its benefits or the hours you will be working."
What suggestions do you have for management?
"Upper management have no clue about running a company. They have come to their positions by favoritism - no previous experience required - and they try to justify their position by making up new rules and guidelines that are worthless at best."
"Compensation, work/ life balance, culture & values and CEO are all a BIG mistake."
What do you like about working at CarMax?
"Nothing at this time, all activities are for corporate greed."
Do you have any tips for others interviewing with this company?
"I'm not optimistic about the outlook for this company. I would not recommend it."
What don't you like about working at CarMax?
"Overworked, underpaid, lack of respect from managers. Reactionary at solving problems. Company has no concept of proactively seeking improvements and better practices. Not clear how they have survived this long. Terrible employee turnover due to lowest compensation possible. Hiring signs are built in to the building."
What suggestions do you have for management?
"Publicly traded and as long as they keep bottom line, management will stay the same. It's a matter of time though. They have cut so much to keep bottom line looking profitable it has resulted in hurting many people and word is getting out."
"good"
What do you like about working at CarMax?
"I like working with the people I work with and the customers."
Do you have any tips for others interviewing with this company?
"Dress professionally for interviewing at any company, this one is no different."
What don't you like about working at CarMax?
"Its a retain environment, the hours are inconsistant and I'd like more consistant hours."
"Ahead of its time."
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