Working at CarMax in Columbus, OH: 4 Employee Job Reviews by Real Employee working in Columbus, OH Area

"threw me away like I was garbage, did not care that i was having a medical issue, just got rid of me over one incident that was a direct effect of the chemotherapy i have been undergoing. the company used to care about it's employees. no more. advice to any person looking to hire into this company. don't do it."

"I've worked in sales at CarMax since December of 2012. If you have a family to feed, the 100% commission environment may not be for you. You spend a long time on your feet, so you will need to invest in a pair of comfortable shoes. CarMax Sales Consultants have a very high turnover rate. The pay is less than consistent, and it can be difficult to make ends meet. It is a suitable lily pad job; many professionals who are in-between jobs land here and eventually jump to something else."

"Was micromanaged to the point of exhaustion."

What do you like about working at CarMax?

"The coworkers were helpful, friendly and making the most of a bad situation."

Do you have any tips for others interviewing with this company?

"Don't answer the phone when they call to set up the initial interview. If you must interview with this company, ask sales people who have been there for 6 months to 2 years what the actual average monthly pay is, and what the turnover rate is. Chances are both with be significantly different than what your interviewer tells you."

What don't you like about working at CarMax?

"Massive micromanagement. Management's role seemed to consist entirely of making observations, writing reviews based on those observations, then providing the sales people the opportunity to read and sign those reviews."

What suggestions do you have for management?

"Pay your sales people something close to an industry standard for automobile sales. This is especially necessary considering your salespeople have to put up with all of the negatives associated with any selling job, as well as with the constant input from management regarding what they should be doing better."

What do you like about working at CarMax?

"The co-workers all were very good about making the best of a bad situation."

Do you have any tips for others interviewing with this company?

"Don't believe half of what the interviewer tells you. IE- you won't be working 44 hours a week unless you're happy with a minimum wage income. If you intend to pay your bills, you'll be working 50+ hours a week. It's also extremely unlikley that you'll be making $50,000 per year, regardless of how many hours you work. And when you ask them what their turnover rate is, count how many times you need to ask them before you receive a specific number."

What don't you like about working at CarMax?

"Incredible level of micromanaging, endless hours spent training, which was code for doing anything remotely related to Carmax while waiting for a genuine customer to walk through the door."

What suggestions do you have for management?

"The sales function aspect of the job HAS to be re-thought. If the sales force is paid on strictly a commission basis, then penalizing someone for clocking in at 9:01 rather than 9:00 makes no sense. This is especially true when the event taking place at 9:00 is an unpaid sales meeting that consists of watching a role play video of a likely sales scenario...the same video that we've watched 11 times that month. It doesn't do much good to have sales managers spend most of their time in their offices providing feedback and reviews for sales people, when the rest of the sales force is out on the floor, frequently needing a sales manager's approval to take the next step in a sales process."