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24%
34%
28%
8%
6%
3.6
Average Rating
(based on 93 CarMax Review Ratings)
Company Culture
3.6
Growth Opportunities
3.0
People You Work With
4.1
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.6
Way You Work
3.7
Work Setting
3.7
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CarMax Employee
in Brooklyn Park, MN

"They were a good company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
CarMax Employee
in Modesto, CA

"do others jobs, do unsafe repairs, leads pass defects to get cars out, glue is CarMax friend. install junk yard parts even if they have been in accident, leads have favorites and will throw other under the bus if you stand up to their bullying, managers lie and have favorites, you cannot work their if you have a DUI but if your a favorite of managers they will let you stay, they order used carpets and if they do not match the same color they have paint department paint it black, a lot of repair lines are canceled cause techs not want to do the work, lube techs do not change oil filters on some cars cause they are scared, majority of the cars have bent wheels but leads will say balance and move path, if you go to management with issues they pretend to care but do nothing, carmax pays the lowest to their techs in the industry, they glue boots on suspension parts instead of replacing at times. if tire has side wall damage leads tell techs to turn it inside out, wheel repairs are done very bad, often leads will tell tech to move path and if customer notices they will bring it back to let retail deal with it, managers will judge employees all the time. saw manager cut a wrong seat frame and drill holes to make it fit on current seat. air bag wiring is repaired, your told to replace one brake rotor and resurface the other to save money, i been told to shave down brake pads to make it fit in caliper by leads, managers see damage and say its fine specially if its Friday, for over 12 years and every year was do more and do more bad repairs,"

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.6
CarMax (122)

4.5 Highest Rated in this Industry is New United Motor Manufacturing (55)
2.9 Lowest Rated in this Industry is PartsBase (6)
3.7 Average of All Companies in this Industry (2,864)
CarMax Employee
in Modesto, CA

"do others jobs, do unsafe repairs, leads pass defects to get cars out, glue is CarMax friend. install junk yard parts even if they have been in accident, leads have favorites and will throw others under the bus if you stand up to their bullying, managers lie and have favorites, you cannot work their if you have a DUI but if your a favorite of managers they will let you stay, they order used carpets and if they do not match the same color they have paint department paint it black, a lot of repair lines are canceled cause techs not want to do the work, lube techs do not change oil filters on some cars cause they are scared, majority of the cars have bent wheels but leads will say balance and move path, if you go to management with issues they pretend to care but do nothing, CarMax pays the lowest to their techs in the industry, they glue boots on suspension parts instead of replacing at times. if tire has side wall damage leads tell techs to turn it inside out, wheel repairs are done very bad, often leads will tell tech to move path and if customer notices they will bring it back to let retail deal with it, managers will judge employees all the time. saw manager cut a wrong seat frame and drill holes to make it fit on current seat. air bag wiring is repaired, your told to replace one brake rotor and resurface the other to save money, i been told to shave down brake pads to make it fit in caliper by leads, managers see damage and say its fine specially if its Friday, Pros, if you want relaxing low paid work, air condition, heating, free food"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
CarMax Employee
in Ontario, CA

"Too many changes from the company that directly affect employees."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5

Average CarMax Ratings in the Past 4 Years

Year Salary
2010 $3
2011 $3
2012 $3
2013 $2
CarMax Employee
in Lithia Springs, GA

"This company is good at rewarding you for what you do. A busy location can be very overwhelming"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Sales Consultant
in Hillside, IL

"I've worked for Carmax for 3 years and they consistently innovate and improve their processes. Associates are treated like family and are able to partner with one another with ease. Overall a great environment to work in."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
CarMax Employee
in Denver, CO

"The company cut everyone's pay in half"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
CarMax Employee
in Fort Worth, TX

"They hire more Part Time employees than Full Time because it is easier to pay them in bunches than to pay a single full time person with benefits. It is a great learning experience but not forever unless given the opportunity."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
CarMax Employee
in Burbank, CA

"Strong company, ethical with opportunities to move up."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
CarMax Employee
in Henderson, NV

"I have worked for CarMax for nearly ten years now, five in my current role. They are always providing me opportunities to learn and grow. Management is accommodating when it comes to amending schedules for personal reasons, particularly for school."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Office Associate
in Colorado Springs, CO

"Good Experience. The training was very thorough."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CarMax Employee

"I worked for Carmax for 3 years, in 3 different roles, and I found them to be an amazing employer. The catered to my needs, and gave me the training I needed to succeed in each of my roles. I would recommend Carmax to anyone looking for quality employment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Shop Manager
in Tampa, FL

"great company. I would recommend it to anyone."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
CarMax Employee
in Lancaster, PA

"Great company providing reasonable cost cars to customers. However, I believe their training programs need updating and improvement. The company stresses team work but instills an overly competitive environment where questions are not suggested if you want to rise up the ladder. Although this company does will for those on the top in each department, it does not do so for those starting off in the automobile industry."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5
CarMax Employee
in Kennesaw, GA

"Nice people and I feel this is a good company for many."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
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