Company Menu

American Express Employee Job Reviews in the United States

Browse American Express Reviews by Job Title →

36%
46%
15%
3%
1%
4.1
Average Rating
(based on 468 American Express Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.1
Way You Work
4.2
Work Setting
4.2
Advertisement
"I have been working with American Express from 3 years. Its a very good company, people will be always there to help. I really astonished in covid period. Amex haven’t fired anyone but rather they did a cost cutting by removing all unwanted licenses and servers. Really proud to work with American Express."
Posted 3 years ago in Phoenix, AZ
Director of Marketing

What do you like about working at American Express?

"Team culture is really good. There is a sense of cooperation. There isn't lack of respect for people."

Do you have any tips for others interviewing with this company?

"Be open, honest, animated and expect great working environment at Amex."

What don't you like about working at American Express?

"Complexity to move up on career path once you reach an executive role, given that political management is too important."

What suggestions do you have for management?

"Getting much more in details around things and knowing the operation."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Manager
Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Financial Advisor

What do you like about working at American Express?

"I enjoyed working on financial plans and analyzing the data."

Do you have any tips for others interviewing with this company?

"Be professional. Be prepared to work very long hours and on weekends."

What don't you like about working at American Express?

"I worked very long hours and even on weekends. Very demanding job."

What suggestions do you have for management?

"Reduce the number of hours from 60+ hours to 40+ hours."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Program Manager

"Overall a great company but a few tradeoffs in being such a large corporation."

What do you like about working at American Express?

"Great culture...people care about each other and generally work well in teams."

Do you have any tips for others interviewing with this company?

"Do your homework on the company and culture. Show enthusiasm. Be prepared to work hard if you are hired...there are high expectations."

What don't you like about working at American Express?

"Sometimes company politics can get in the way; you MUST network to avoid getting lost in the group."

What suggestions do you have for management?

"Strive for more innovation; have a more structured mentoring program and dedicate more time to helping people grow and develop."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Financial Analyst

What do you like about working at American Express?

"Doing the work was different than what I am used to."

What don't you like about working at American Express?

"End of assignment, because I was enjoying the work I did."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Consultant

What do you like about working at American Express?

"I always look for learning opportunities before joining any company."

Do you have any tips for others interviewing with this company?

"Be honest, don't look around and be prepared for the interview."

What don't you like about working at American Express?

"It depends on various factors but the most common one is the traveling distance from my home to office."

What suggestions do you have for management?

"Management should always appreciate the hard work done by their employees."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Manager

What do you like about working at American Express?

"The team I work with is incredible. There is a lot of opportunity within the company as a whole."

Do you have any tips for others interviewing with this company?

"I would suggest being very high energy and playing up your experience being strategic."

What don't you like about working at American Express?

"I work for someone who is not the type of leader that will set me up to be successful."

What suggestions do you have for management?

"A better on-boarding process for business groups that new to the organization."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Customer Service Representative

"They would let go 10 workers before making a dollar less."

What do you like about working at American Express?

"The benefits were good. That's it. Nothing else was good."

Do you have any tips for others interviewing with this company?

"Being jobless is better than working as a lower employee in this company."

What don't you like about working at American Express?

"The company is not fair. It doesn't treat employees like people. The just manage by pie chart and that's it."

What suggestions do you have for management?

"Get rid of TBASS. All it does is divide the workers. No one wants to help out of fear."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
American Express Employee
Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Care Professional

"I really enjoyed working with American Express."

What do you like about working at American Express?

"Helping the card members going thru difficult situations with options that benefit both the card member and company."

Do you have any tips for others interviewing with this company?

"Keep consistent and always stay vigilant with any answers asked."

What don't you like about working at American Express?

"The fact that exceptions cannot be met no matter what the extenuating circumstances may be."

What suggestions do you have for management?

"The management team does a good job providing the guidance to succeed."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Representative

What do you like about working at American Express?

"Learning new projects, problem solving tactics on who to sell a new product."

Do you have any tips for others interviewing with this company?

"Show them you know who to sell, they will do the pen sales test on you."

What don't you like about working at American Express?

"Nothing really, the company is showing signs of a total shutdown."

What suggestions do you have for management?

"Nothing really, the management staff is outstanding and exp workers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Contractor
Work Setting 1 / 5 Company Culture 1 / 5
Sales Representative

"The experience was one of a kind."

What do you like about working at American Express?

"They where pro customer and pro employee, it's been a long time since a company invested in both."

Do you have any tips for others interviewing with this company?

"Learn as much as you can about Amex products, they love to know you know the product."

What don't you like about working at American Express?

"Nothing to dislike about the company. I was laid off after a few months and they still treated me like a 20 year employee."

What suggestions do you have for management?

"They should continue the great work, the company is moving in the right direction."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Finance Manager

What do you like about working at American Express?

"Global brand recognition. Worked with intelligent and collaborative group. Opportunities in other fields was encouraged."

Do you have any tips for others interviewing with this company?

"Know the people you're interviewing with and as much background with the role as possible."

What don't you like about working at American Express?

"It's not specific to this company but in current down market, opportunities for working abroad are not as frequent."

What suggestions do you have for management?

"Management fosters a great learning environment and opportunities to contribute."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Care Professional

What do you like about working at American Express?

"Learning something new every day. You have the ability to make someone's day, help someone start their business, or make it grow.You are always in the position to help!"

Do you have any tips for others interviewing with this company?

"Do your research on the company, be confident in your answers, show and demonstrate the will to win in your interview time!! Positive attitude."

What don't you like about working at American Express?

"I hate that they shut down. This company was great. They encouraged their employees to do their best and also made sure we had all the tools we needed to do our jobs."

What suggestions do you have for management?

"Always continue to support and encourage your peers to do their best, and continue to reward and recognize them in outstanding performances."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5

American Express Reviews FAQs

Is American Express a good company to work for?

American Express has an overall rating of 4.1 Average Rating out of 5, based on over 468 American Express Review Ratings left anonymously by American Express employees, which is 5% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at American Express.

Does American Express pay their employees well?

American Express employees earn $53,000 annually on average, or $25 per hour, which is 20% lower than the national salary average of $66,000 per year. 104 American Express employees have shared their salaries on CareerBliss. Find American Express Salaries by Job Title.

How satisfied are employees working at American Express?

97% of employees would recommend working at American Express with the overall rating of 4.1 out of 5. Employees also rated American Express 4.1 out of 5 for Company Culture, 4.0 for Rewards You Receive, 3.7 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at American Express?

According to our data, the highest paying job at American Express is a VP of Marketing at $270,000 annually. Browse American Express Salaries by Job Profile.

What is the lowest paying job at American Express?

According to our data, the lowest paying job at American Express is a Telecommunications Specialist at $16,000 annually. Browse American Express Salaries by Job Profile.

What are the pros and cons of working at American Express?

According to reviews on CareerBliss, employees commonly rated the pros of working at American Express to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse American Express Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×