We currently have 4 open jobs at American Express.
We've calculated that the average salary at American Express is $53K based on 3,100 user-submitted salaries
A total of 679 American Express employees gave American Express an average happiness rating of 4.1 out of 5.0.
Yes, remove the limits that hinder professionals from doing there jobs. Listen to what the customers are telling you. IN your TBASS reviews, that you say is the voice of the company, separate the AMEX policies from the CCP so that you can get a true scope of what your customers are saying. Become a true customer advocate by listening to your employees and the customer. Despite all you offer to the Card-Member, your policies present the the 5 star meal you offer on a Garbage lid on a dumpster. Remember who carries the card and makes you the profits, remember who services the brand and keeps those who carry the card who makes you the profit happy, when your systems are not easy....When your policies are clouded....when your procedures have catches and loop holes in them
Yes, remove the limits that hinder professionals from doing there jobs. Listen to what the customers are telling you. In your TBASS reviews, that you say is the voice of the company, separate the AMEX policies from the CCP so that you can get a true scope of what your customers are saying. Become a true customer advocate by listening to your employees and the customer. Despite all you offer to the card member, your policies present the 5 star meal you offer on a garbage lid on a dumpster. Remember who carries the card and makes you the profits, remember who services the brand and keeps those who carry the card who makes you the profit happy, when your systems are not easy... when your policies are clouded... when your procedures have catches and loopholes in them.
4.1Your experience at American Express will be highly dependent on your supervisor and your team. Some teams are very siloed in the work they get to tackle, supervisors may be highly technical but not great people leaders, and professional growth can be slow.
However, in my experience, if you're ambitious and speak up for yourself, I found it totally doable to network with colleagues outside of my immediate team and get access to more challenging projects. All the supervisors I've worked with went out of their way to make sure I got what I needed in terms of professional development, and in turn it was an excellent work experience.
There are a lot of amazing things about Amex - great senior leadership, high quality standards for shipped code (although, this is highly team dependent), and for a huge company they strive to embrace a lot of modern technology.
The cons are that a lot of middle management in tech lack the people skills necessary to empower their employees (while this isn't my experience, I hear it quite a bit from colleagues), the culture is still quite corporate, changes take FOREVER to execute (I'm talking years...), and there's a lot of bureaucracy and politics, just like at any large corporate company.
American Express Careers & Info
Current CEO:
Status: Active
American Express (AmEx) is a banking and financial services company with over 60,000 employees. The company’s services include finance, insurance, as well as travel worldwide. The company’s revenue was $25.6 billion in 2010. Their mascot is a Roman gladiator or Centurion. In fact, BusinessWeek ranked American Express as one of the most valued brands in the entire world as well as one of the most admired companies in the world by Fortune.
The company’s products include consumer cards, traveler’s cheques, financial advisors, publishing, and travel. The company is different than other banking and financial services company because they play the role of the acquiring bank, issuing bank, as well as the network. They also offer higher rewards than other companies in general.
American Express Careers
The following is some options and career paths for an American Express career:
• Client Management and Sales
• Consulting
• Customer Care
• Finance
• Human Resources
• Marketing
• Operations
• Risk Management
• Technologies
American Express Culture
Working at American Express provides for a very flexible lifestyle. They make it a point to ensure that their employees experience a great work-life balance. America Express does this by offering telecommuting, job sharing, rearranging workweeks, and maternity leave. If you’re serious about an American Express career, check out our jobs page below.
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